Practice Director

Smile Doctors LLC; Savannah (GA); On-site; USD 95,000 - 140,000; Full time

Job summary

Charleston Orthodontics in Charleston and Mt. Pleasant, SC is seeking a Practice Director to oversee clinic operations with support from the Doctor, including people management, growth, profitability and patient experience.

You’ll partner with the Doctor to cultivate a positive clinical culture, lead by example, ensure training on new tools and initiatives, monitor P&L to hit monthly goals, and engage with the local dental community to strengthen market presence.

Qualifications

• Must have at least 2 years of supervisory experience.
• High school diploma required; bachelor’s preferred.
• Orthodontic or dental experience preferred.

Responsibilities

• Oversee clinic operations with the Doctor, including people management and patient experience.
• Partner with the Doctor to create a positive clinical culture reflecting excellence and care.
• Lead by example with professionalism, integrity, and a positive demeanor.
• Ensure the office adopts new tools, protocols and initiatives.
• Understand and monitor P&L to achieve monthly goals.
• Build relationships within the local dental community and participate in marketing.
• Manage controllable costs including labor hours and supplies.
• Serve as a liaison on schedules, priorities and performance; handle escalations.
• Cover clinic roles when business demands; ensure OSHA/HIPAA/state board compliance.

Skills

Communication

Confidentiality

MS Office

Independent worker

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Looking for a career that makes you smile? Charleston Orthodontics is seeking a Practice Director to join our team in Charleston and Mt. Pleasant, SC The Practice Director oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation.

How you’ll make us better:

• Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards
• Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values
• Ensures clinic team is trained on and adopts new tools, protocols and initiatives
• Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals
• Building relationships within the local dental community and participates in local marketing efforts
• Manage controllable costs including but not limited to labor hours and supplies
• Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance
• Handle patient escalations to resolve in a mutually beneficial way
• Covers roles in the clinic when business demands
• Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations

Your special skills:

• Solid written and verbal communication skills
• Ability to maintain confidential information
• Immediate proficiency with software applications, including Microsoft Office Suite
• Ability to work independently with limited supervision

Prerequisites for success:

• Internal Candidates: 2 years of clinic experience within Smile Doctors or affiliated practice clinic
• High school diploma required
• External Candidates: 2 years of supervisory experience required
• Orthodontic or dental experience preferred
• High school diploma required, Bachelor’s degree preferred
• Strong coaching and conflict resolution skills