Practice Director

Smile Doctors; Novi (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Medical, dental, vision, life

Short/long-term disability

401(k) plan

Paid time off

Holidays

Brace discounts

Job summary

Smile Doctors in Novi, MI is seeking a Practice Director to lead clinic operations and partner with the Doctor to drive growth, profitability, and exceptional patient experiences.

You will oversee team performance, scheduling, and training while managing controllable costs and ensuring compliance with regulatory standards. The role blends leadership, marketing involvement, and operational excellence within a growing dental group.

Qualifications

• 2 years of supervisory experience in a dental or affiliated practice.
• Internal candidates require 2 years of clinic experience within Smile Doctors or affiliated practice.
• External candidates require 2 years of supervisory experience; a Bachelor’s degree is preferred.

Responsibilities

• Partner with the Doctor to create a positive clinical culture and high patient care standards.
• Understand and monitor clinic P&L to achieve monthly goals.
• Lead local marketing efforts to improve brand reputation and growth.
• Manage team schedules, roles, and performance feedback.
• Ensure compliance with OSHA, HIPAA, and state dental board regulations.
• Coach and resolve conflicts to maintain a productive work environment.

Skills

Leadership

Communication

Office software

Time management

Conflict resolution

Independent work

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Scheduling software

Job description

## Practice DirectorApply: Novi, MI: Full time: Posted Today: JR101172Looking for a career that makes you smile?Today's Pediatric Dentistry is seeking a Practice Directorto join our growing team.The Practice Director oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation.**How you’ll make us better:** * Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards* Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values* Ensures clinic team is trained on and adopts new tools, protocols and initiatives* Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals* Building relationships within the local dental community and participates in local marketing efforts* Manage controllable costs including but not limited to labor hours and supplies* Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance* Handle patient escalations to resolve in a mutually beneficial way* Covers roles in the clinic when business demands* Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Solid written and verbal communication skills* Ability to maintain confidential information* Immediate proficiency with software applications, including Microsoft Office Suite* Ability to work independently with limited supervision**Prerequisites for success:*** Internal Candidates: + 2 years of clinic experience within Smile Doctors or affiliated practice clinic + High school diploma required* External Candidates: + 2 years of supervisory experience required + Orthodontic or dental experience preferred + High school diploma required, Bachelor’s degree preferred* Strong coaching and conflict resolution skills* Demonstrated ability to meet or exceed performance goals* Strong time management skills with ability to multi-task and prioritize work**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary plus Bonus Opportunity* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Today's Pediatric Dentistry and Smile Doctors?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*