Practice Director

Smile Doctors; Knoxville (TN); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision, and life보험

401(k) plan

Paid time off and holidays

Discounts on braces and clear aligners

Job summary

Smile Doctors in Knoxville, TN seeks a Clinic Manager to oversee clinic operations, manage staff, and drive patient experience and profitability. The role partners with the Doctor to uphold clinical culture, implement new tools and protocols, and ensure adherence to safety and regulatory standards.

The successful candidate will have at least 2 years in a supervisory role, a high school diploma (Bachelor’s preferred), and proficiency with Microsoft Office.

Qualifications

• Solid written and verbal communication skills.
• Ability to maintain confidential information.
• Strong coaching and conflict resolution skills.
• Demonstrated ability to meet or exceed performance goals.
• Strong time management skills with ability to multi-task and prioritize work.

Responsibilities

• Oversee clinic operations with support from the Doctor.
• Lead team with professional conduct and patient-focused care.
• Monitor and manage labor hours and supplies to control costs.
• Engage in local marketing and community relations.
• Coordinate patient scheduling and escalate issues for resolution.

Skills

Written and verbal communication

Confidential information handling

Coaching and conflict resolution

Performance goals

Time management & multi-tasking

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Practice Director### Practice DirectorApply: Knoxville, TN: Full time: Posted Today: JR100918Looking for a career that makes you smile?Smile Doctors is seeking a C**linic Manager** to join our growing team.The Clinic Manager oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation.**How you’ll make us better:** * Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards* Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values* Ensures clinic team is trained on and adopts new tools, protocols and initiatives* Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals* Building relationships within the local dental community and participates in local marketing efforts* Manage controllable costs including but not limited to labor hours and supplies* Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance* Handle patient escalations to resolve in a mutually beneficial way* Covers roles in the clinic when business demands* Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Solid written and verbal communication skills* Ability to maintain confidential information* Immediate proficiency with software applications, including Microsoft Office Suite* Ability to work independently with limited supervision**Prerequisites for success:*** Internal Candidates: + 2 years of clinic experience within Smile Doctors or affiliated practice clinic + High school diploma required* External Candidates: + 2 years of supervisory experience required + Orthodontic or dental experience preferred + High school diploma required, Bachelor’s degree preferred* Strong coaching and conflict resolution skills* Demonstrated ability to meet or exceed performance goals* Strong time management skills with ability to multi-task and prioritize work**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary plus Bonus Opportunity* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Smile Doctors**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*