Practice Development Manager (Sales/Account Management)

Biote; Chicago (IL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in hormone optimization is seeking a passionate Practice Development Manager to join their dynamic sales team in Chicago. This role focuses on building relationships with healthcare practitioners and driving the adoption of innovative hormone replacement therapies. The ideal candidate will thrive in a collaborative environment, leveraging their sales skills and technical knowledge to support practitioners and enhance patient care. With opportunities for professional growth and a commitment to improving healthcare outcomes, this position offers a unique chance to make a significant impact in the field of healthy aging.

Qualifications

• 1-2 years of relevant work experience with demonstrated success in sales.
• Ability to make effective and persuasive communications to physicians.

Responsibilities

• Develop relationships with practitioners to grow practices and retain patients.
• Conduct training and educational seminars for physicians and staff.
• Manage sales activities and maintain customer satisfaction.

Skills

Customer Service

Sales Skills

Communication Skills

Organization Skills

Presentation Skills

Technical Knowledge of Hormone Therapy

Education

College Degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CRM Software

Job description

Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.

This position will help support our Chicago region. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.

You must be located in the Chicago area to be considered.

Position and Scope

• The Practice Development Manager must have a proven desire to work with Biote physicians, practitioners to grow practices and retain Biote patients. PDMs partner with Biote practices in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their patients and to the public at large.
• This position is responsible for relationship development and sales of the Biote Method to practitioners. Practice development activity includes, Account Management, new and existing Practice Development, tradeshow coverage, sales events, and other activity associated with development and retention of Biote practices and patients. In addition, the Practice Development Manager provides technical, educational, and Provider support in the growth and development of Biote provider practices.

Duties and Responsibilities

• Must be able to acquire and retain extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources. Prior history or ability to read and understand medical and scientific studies.
• Research and evaluate physicians in assigned areas based on Biote’s criteria for appropriateness and suitability.
• Maintaining sales and utilization quota results in the assigned territory. Responsible for performing effective territory penetration, coverage and account identification to drive sales and increase the customer base for the Company’s consumables.
• Effectively present Biote’s training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
• Recruit suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
• Cultivate and maintain mutually productive partnerships with practitioners.
• Effectively conduct physician, staff and patient training in the areas of Biote’s business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
• Secure all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
• Conduct and facilitate patient educational seminars as needed for trained practitioners on monthly basis.
• Supporting and helping to facilitate the execution of regional training workshops and tradeshows within the territory and area.
• Pre-planning sales calls and maintaining efficient time management skills to ensure maximum customer contact and highest level of customer service.
• Contribute to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
• Prospecting for new leads and identifying quality sales prospects from active leads.
• Attending marketing and sales events for prospects and current customers.
• Working with customers for sales referrals with new prospects.
• Manage day to day sales administration activities in a detailed and timely manner including the updating of all relevant sales activities in the Company’s CRM system.
• Close sales accurately and effectively each month to meet or exceed targets.
• Respond to all emails received from the customer and Biote employees and related vendors in a timely manner.
• Perform other related duties as required or requested.

Skills and Experience Required

• Proven ability to provide a high level of customer service and support to achieve practice integration of the Biote Procedure and ensuring a high level of customer/patient satisfaction.
• High level of accountability, reliability and extremely responsive.
• Positive attitude, entrepreneurial mindset, and able to successfully work in a team-selling/supporting work dynamic.
• Ability to use word processing and database applications, and various software programs such as Outlook, Word, Excel and PowerPoint.
• High level of organization with regard to schedule management and follow-up skills are required.
• Strong communication skills, both orally and written and the ability to get in front of the practitioner to make presentations.
• Proven track record of meeting and exceeding assigned tasks.
• Ability to react to time pressures and to overcome objections effectively.

Personal Attributes

• Collaborative – Incredibly effective with people, e.g., knows how to understand and learn from people, motivates enthusiasm and can drive decision-making. Excellent organization and decision-making skills that engage colleagues to make joint decisions and bring people together across boundaries to achieve results.
• Innovative – Comes up with novel ideas and approaches to new opportunities that set the Company apart from the crowd and result in exceptional performance.
• Pragmatic – Does not reinvent the wheel once something works and figures out how to scale processes and practices that drive efficiency and effectiveness.
• Pride of Authorship – Intrinsically cares about the quality of their work. High attention to detail.
• Flexible and Resourceful – Thrives in a dynamic, growth business where new challenges are the order of the day and necessity is the mother of invention. Can adapt to shifting priorities, demands, and timelines and help their team adapt to changes in business priorities and focus areas.
• Transparent – Understands that improvement only occurs when you acknowledge problems and mistakes and works openly to address them.
• Communicative – Excellent oral and written communication; an ability to present and discuss technical information in a way that established rapport and gains understanding. Listens well and easily gains people’s trust.

Qualifications

• Education, training and/or experience demonstrating competence in each of the following areas:
  • College Degree preferred
  • 1-2 years of relevant work experience with demonstrated success selling consumables.
  • Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
  • Must have strong work ethic and interpersonal skills.

Additional Requirements

• Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
• Ability to travel up to 70% in order to adequately cover the assigned territory including multi-overnight stays, attend tradeshows, and corporate and training meetings is required.
• Valid driver’s license issued by the state/province in which the individual resides and a good driving record is required.
• Home office capability is required with reliable high-speed internet access.