Practice Development Manager

JAMS; Town of Texas (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

JAMS is seeking a proactive Practice Development professional to expand exposure for its arbitrators and mediators. The role involves developing market strategies, promoting JAMS to law firms and corporations, and coordinating events that raise the profile of Panelists.

You will collaborate with panelists, clients, and partners to implement growth objectives and manage regional initiatives. Candidate should bring 2–4 years in practice development, legal client service experience, and strong

Qualifications

• Bachelor's Degree in Business, Operations, Management, or related field.
• 2-4 years in business/practice development.
• 1-3 years in a legal and client service role.
• 1-3 years for internal candidates, proven ability as a Practice Development Coordinator or similar position.
• Knowledge of the markets, target practice areas, and panelists’ preferences.
• Understanding of the legal industry, including court processes and legal terminology.
• 20% occasional local, regional, and national travel.

Responsibilities

• Builds complex practices of Panelists through practice development, strategic plans, and resulting activities.
• Partners with appropriate managers to develop and execute practice development strategy in JAMS markets, conducts market and competitive intelligence research, documents plans and activities, and monitors results.
• Liaises with law firms and companies to promote JAMS; plans, produces, and moderates roundtables, legal educational programs, webinars, ADR education programs, and other events to raise the profile for JAMS and its Panelists.
• Works with Panelists and Marketing Communications to create relevant content, including article placement, blogs, social media postings, and updates to Panelist bios.
• Ensures timely creation and distribution of internal and external communications related to assigned regions/neutrals/initiatives (Panelist updates, external newsletters).
• Ensures that Panelists are meeting or exceeding annual practice goals and develops or revisits strategic plans when this is not the case.
• Collaborates with appropriate constituents on requests for proposals and presents to prospective clients.
• Monitors expenses to ensure that the practice development budget for assigned markets is not exceeded without prior agreement.
• Other duties as assigned within a similar scope.

Skills

Market knowledge

Legal industry understanding

Travel willingness

Client service mindset

Education

Bachelor's Degree in Business, Operations, Management, or related field

Tools

Software proficiency

Job description

Open to the following locations: Dallas, Houston, or Austin. We're looking for someone who increases exposure and recognition for JAMS arbitrators and mediators (panelists). Collaborates with Panelists, business partners, and clients on the successful implementation of stated practice development objectives. Manages regional practice development and marketing initiatives. Drives outreach to existing and potential clients (e.g., law firms) and to other key stakeholders (e.g., corporations).

What you will do

• Builds complex practices of Panelists through practice development, strategic plans, and resulting activities. Maintains thorough documentation of market and neutral practice development plans; monitors results regularly to adapt plans to drive goals.
• Partners with appropriate managers to develop and execute practice development strategy in JAMS markets, conducts market and competitive intelligence research, documents plans and activities, and monitors results.
• Liaises with law firms and companies to promote JAMS; plans, produces, and moderates roundtables, legal educational programs, webinars, ADR education programs, and other events to raise the profile for JAMS and its Panelists.
• Works with Panelists and Marketing Communications to create relevant content, including article placement, blogs, social media postings, and updates to Panelist bios.
• Ensures timely creation and distribution of internal and external communications related to assigned regions/neutrals/initiatives (Panelist updates, external newsletters).
• Ensures that Panelists are meeting or exceeding annual practice goals and develops or revisits strategic plans when this is not the case.
• Collaborates with appropriate constituents on requests for proposals and presents to prospective clients.
• Monitors expenses to ensure that the practice development budget for assigned markets is not exceeded without prior agreement.
• Other duties as assigned within a similar scope.

Qualifications

• Bachelor's Degree in Business, Operations, Management, or related field. Required
• 2-4 years of working in business/practice development. Required
• 1-3 years of experience in a legal and client service role. Plus
• 1-3 years. For internal candidates, proven ability as a Practice Development Coordinator or similar position. Required
• Computer literacy and proficiency in job-related software programs. (Required proficiency)
• Knowledge of the assigned markets, target practice areas, and the practice preferences of panelists. (Required proficiency)
• Understanding of the legal industry, including court processes and legal terminology. (Required proficiency)
• 20% Occasional local, regional, and national travel.