Practice Coordinator

Rochester Regional Health; Sodus Township (MI); On-site; USD 26,000 - 34,000; Full time

Job summary

Rochester Regional Health - Reed Eye in Sodus, NY is seeking a Practice Coordinator in the Optical department. This full-time role supports daily business office functions and oversees non-provider staff in collaboration with the manager.

Duties include scheduling, time sheets, payroll, and ensuring regulatory compliance. The position requires strong computer, organizational and communication skills, with a focus on excellent customer service.

Qualifications

• Strong computer skills with working knowledge of Windows and office software.
• Excellent organizational, communication, and customer-focused skills.

Responsibilities

• Works with the Manager to ensure monthly/quarterly reporting.
• Oversees orientation/precepting for new non-provider staff and supports performance appraisals.
• Maintains office staffing schedules and coverage arrangements.
• Supports accurate completion and timely submission of departmental time sheets/payroll.
• Attends staff meetings and disseminates information to office staff.
• Oversees office supplies within budget.
• Performs medical secretary functions when necessary and leads in absence of the practice manager.
• Assists with telephone, scheduling, and filing.
• Maintains petty cash and change fund.
• Ensures compliance with internal/external requirements and payor rules.
• Reviews/inputs data on office charges and ICD9-CM coding where applicable.

Skills

Computer skills

Organization

Communication

Customer focus

Job description

Job Title: Practice Coordinator

Department: Optical

Location: Reed Eye - Sodus (6353 Ridge Road, Sodus, NY 14551)

Hours Per Week: Full-time

Schedule: Monday-Friday 7:30a,7:45a to 4:30p,5:00p

Summary: Responsible for performing and/or supervising daily business office functions and operations of non-provider staff in conjunction with the manager.

Key Responsibilities

• Works collaboratively with the Manager to ensure monthly/quarterly reporting.
• May be responsible for departmental orientation/precepting oversight for new non-provider staff and may assist the manager with preparations for the ongoing and annual performance appraisals of the non-provider staff. Ensures that the annual mandatory in-services are completed by all staff.
• Maintains/assists office staffing schedules and provides a procedure for covering absences, including floating of internal staff, usage of per diem and/or temps, and sharing staff between offices.
• Provide support to the Manager for accurate completion and timely submission of departmental time sheets/payroll activities.
• Attends and/or participates in documented monthly meetings, including developing an agenda for staff meetings and disseminating information to office staff.
• Assists with oversight of departmental office supplies within budget.
• Performs all functions of a medical secretary when necessary. Assumes a leadership role in the practice manager's absence.
• Assists with telephones, appointment scheduling, and filing.
• Assists with maintaining the petty cash fund and change fund.
• Maintains up-to-date knowledge of, and ensures compliance with, all internal and external regulator and third-party payor requirements, policies and procedures, if applicable.
• Reviews/Inputs data of all office charges, including ICD9-CM diagnosis coding of encounter forms where applicable.

Preferred Qualifications

• Strong computer skills with working knowledge of Windows
• Excellent organizational, communication, and customer-focused skills

Required Qualifications: None

Required Licensure / Certification Skills: None.

Rochester Regional Health System is an Equal Opportunity / Afficious Action Employer. Minority/Female/Disability/Veteran.

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE

$19.00 - $25.00

CITY

Sodus

POSTAL CODE

14551

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.