PRACTICE COORDINATOR

Krengeldental; Saint Louis Park (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Employee and Family Discount

401k

Holiday Pay

Sick and Safe Time

Profit sharing

Job summary

Krengel Dental in St. Louis Park, MN seeks a Full-Time Practice Coordinator to support a growing general dental practice. This fast-paced, team-oriented role handles patient check-in, scheduling, insurance coordination, payments, and a focus on five-star customer service.

Monday–Friday, 7am–4pm, 38–40 hours/week in a modern, patient-centered office. The candidate will thrive in a collaborative setting, embrace process improvement, and contribute to a positive, welcoming environment.

Qualifications

• Experience in dental front desk or practice coordination is preferred.
• Strong customer service and communication skills.
• Ability to manage appointment scheduling and daily workflow.

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Answer phones with excellent communication and etiquette.
• Proactively manage and optimize the daily schedule for hygiene and doctor appointments.
• Check patients in and out; collect and post payments.
• Verify and coordinate insurance benefits; follow up on claims.
• Support a culture of teamwork, positivity, and continuous improvement.
• Demonstrate five-star customer service with strong attention to detail.

Skills

Customer service

Phone etiquette

Scheduling management

Insurance verification

Teamwork

Communication

Organizational skills

Detail-oriented

Tools

Open Dental

Job description

Krengel Dental is seeking a Full-Time Practice Coordinator to support our growing, modern general dental practice in St. Louis Park. We’re a fast-paced, centrally located office with a welcoming environment and a commitment to excellence in both patient care and teamwork.

We’re looking for a dependable, enthusiastic, and adaptable individual who thrives in a collaborative setting and takes initiative to keep our schedule—and our patients—running smoothly every day.

This position is full-time 5 days a week approx. 38 – 40 hours/week. We see patients Monday-Friday 7am-4pm (no nights or weekends!)

If you’re motivated, service-minded, and ready to make a difference in the lives of our patients, we’d love to hear from you!

• Greet and check in patients with warmth and professionalism, ensuring a seamless and positive experience from start to finish
• Answer phones with excellent communication skills and polished phone etiquette
• Proactively manage and optimize the daily schedule for both hygiene and doctor appointments
• Check patients in and out efficiently; collect and post payments accurately
• Verify and coordinate insurance benefits; follow up on outstanding claims in a timely manner
• Support a culture of teamwork, positivity, and continuous improvement
• Adaptability and initiative in a dynamic, fast-paced environment
• Exceptional communication and interpersonal skills
• Demonstrated commitment to five-star customer service
• Strong attention to detail and organizational skills
• Team player with a selfless attitude and motivation to support both patients and colleagues

Prior dental experience and management experience preferred (but not required); Open Dental experience is a plus

why you’ll love working with us

• Competitive compensation with bonus potential
• Supportive, fun, and team-oriented work environment
• State‑of‑the‑latest dental technology
• Opportunity to grow with a thriving, patient-focused practice

core values: who we are

Can Do! Nothing is Impossible

Team Player/ Selflessness

Constant and Never Ending Improvement

• Paid Time Off
• Health Insurance
• Employee and Family Discount
• 401k
• Holiday Pay
• Sick and Safe Time
• Profit sharing