Practice Coordinator

ApolloMD; Cookeville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

ApolloMD is seeking an experienced Practice Coordinator in Cookeville, TN. You will work with providers, hospital staff, and operations to ensure chart completion and accurate billing/recording in the hospital EHR.

You will also manage administrative duties, scheduling, and documentation distribution in a fast-paced environment. Responsibilities include daily reporting, payroll-related tasks, and maintaining strong communication with the hospital HIM department.

Qualifications

• Graduate or equivalent to high school diploma required.
• 1+ year in medical office, physician practice, or hospital setting.
• Medical terminology knowledge is required.

Responsibilities

• Coordinate with providers, hospital staff, and operations for chart completion.
• Admin tasks, calls, mail, faxes, and office supply management.
• Maintain daily/weekly/monthly reports for facility/operations.
• Assist with provider orientation and scheduling.
• Manage scribe partnership including scheduling and payroll deductions.
• Attend meetings and record minutes when needed.
• Ensure HIPAA compliance and confidentiality at all times.
• Travel up to 5-10%; mileage reimbursed where applicable.

Skills

Interpersonal skills

Effective communication

Time management

Organization

Decision-making

Professionalism

HIPAA compliance

Emotional intelligence

Education

High school diploma or equivalent

Associate degree (preferred)

Bachelor’s degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Windows OS

Ingenious Med

Job description

EM PRACTICE COORDINATORReports to Manager, Practice CoordinationJob Description: Works collaboratively with providers, hospital staff, and operations team to ensure adequate documentation is obtained from the hospital electronic medical for billing and coding. This includes manually processing electronic records where applicable. Responsible for the day-to-day administrative duties and communication to providers on chart completion. Serves as the liaison between hospital, providers, and corporate office, facilitating communication between all necessary parties.RESPONSIBILITIESMonitor and ensure all documentation is importing in third-party platform.Daily Census reconciliationCommunicate collaboratively with providers regarding documentation requirements and chart completion.Must meet month-end goals for payroll.Assist with provider orientation.Will manage scribe partnership at designated hospital to include scribe scheduling and payroll deductions.Attend departmental meetings, in-person, or virtual. May be asked to record and distribute minutes.Maintain daily/weekly/monthly reports that are required by facility and/or operations team.Assist medical director and operations team with provider scheduling. This includes updating Shift Admin.Will provide administrative support to the providers, medical director, operations team, credentialing and recruiter as needed.Collaborate with the hospital HIM department to assist with provider queries (deficiencies).Responsible for daily administrative office tasks including but not limited to, incoming calls, mail, faxes, home health orders, death certificates, pharmacy calls, and ordering and maintain office supplies.Maintain strictest confidentially adhering to all HIPAA guidelines/regulations.Paid time off must be scheduled two weeks in advance to maintain consistent workflow.Additional site-specific duties listed as Addendum A.STANDARDS OF BEHAVIORProvide highest quality of service to hospital staff, providers, operations team, and patients.Must develop and maintain positive relationships with hospital staff and providers.Support and participate in activities that promote customer and patient satisfaction.Demonstrate courteous polite, friendly, respectful, and cooperative behavior toward others.Demonstrates and supports a culture of diversity, equity, and inclusion.Assumes accountability and responsibility for actions.Ability to work with diverse populations (patient, staff, physicians) under difficult and stressful situations.Maintains a professional appearance through adherence to dress code and personal hygiene. Wears hospital ID badge when onsite.Maintains uncluttered and litter-free workplace.Sensitive information including, but not limited to, patient records, charts, hospital documents and employee information is kept confidential without exception.Adheres to policies regarding attendance, tardiness, breaks and time clocks.Ensure that personnel and supplies of the organization are used in a cost-effective manner.Maintains high productivity and performs tasks efficiently.Responds to difficult situations with self-control and a positive attitude.Makes decisions independently and knows when to ask for assistance. Exercise good judgment.MINIMUM JOB REQUIREMENTSEducation:Graduate or Equivalent to High School Diploma required.Associates or bachelor’s degree in Business or Healthcare Administration preferred.Experience:Minimum one-year in medical office, physician practice, or hospital setting is required.Medical terminology required.Medical billing and/or medical office policies and procedures experience preferred.Minimum one-year experience with electronic health records is required.Standard business software (Microsoft, Windows, Word, Excel, Outlook, and PowerPoint).Experience with Ingenious Med and provider schedule a plus.Must feel comfortable in communicating directly with physicians, APCs, PAs.Skills:Must possess interpersonal and effective communication skills.High emotional intelligence.Strong organizational, time management, and decision- making skills required.Must be dependable, autonomous, and demonstrate high level of professionalism with ability to handle sensitive situations and confidential information.Hospital Requirements:Must be able to pass a background check and drug screen.Travel:On-site PostionMust be willing to travel 5-10% of time. (Where applicable)Eligible for mileage reimbursement.