Practice Consultation Manager, AURA

Aura Reality; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote work

Job summary

Aura Reality, part of Hexagon, seeks a Practice Consultation Manager to drive product engagement, clinical integration, and commercial growth within aesthetic practices.

The role blends training, client success, and marketing support, ensuring partner clinics are onboarded and launched successfully, with long-term strategic development and ROI optimization. This is a remote position in the United States.

Qualifications

• 3–5 years proven experience in aesthetic, medical device, or aesthetic medical sales, ideally in a client-facing or training role.
• Comprehensive knowledge of aesthetic treatments (skincare, dermal fillers, neuromodulators, lasers, RF).
• In-office experience required; esthetician license is a plus.
• Strong understanding of clinic operations and patient consultation flow.
• Experience delivering in-person or virtual training and launching clinics.

Responsibilities

• Serve as the primary contact for Aura Reality customers to ensure satisfaction, retention, and ROI.
• Deliver virtual training sessions for clinic teams to drive adoption of Aura Reality technology.
• Lead Practice Launch Events to introduce Aura Reality within new clinics.
• Collaborate with clinics to create engaging Aura Reality social media content and campaigns.
• Support practices with ideas for local promotions and educational posts about Aura Reality.
• Track adoption rates, training completion, and customer satisfaction metrics.
• Develop data-driven action plans to improve clinic performance and profitability.

Skills

Public speaking

Training delivery

CRM systems

Analytics tools

Project management

Social media content creation

Education

Esthetician license preferred

Tools

CRM software

Analytics tools

Job description

AURA is part of Hexagon, the global leader in reality technology. Aura is a 3D imaging system for aesthetic medicine that was launched in July 2024 and is now being introduced to the US market. It allows practitioners in aesthetic medicine to capture a patient’s face instantly, creating a 3D model for detailed skin analysis and facial measurements. This innovative tool enhances communication between practitioners and patients, facilitating the sale of treatments.

Learn more at: Aura Reality by Hexagon - 3D Skin Analysis

Hexagon, with ~24,000 employees in 50 countries and net sales of ~5.5bn EUR is a global leader in sensor, software and autonomous solutions that are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Learn more at hexagon.com.

SUMMARY

The Practice Consultation Manager plays a pivotal role in ensuring the success of Aura Reality customers by driving product engagement, clinical integration, and commercial growth within aesthetic practices. This role blends training, business consulting, client success, and creative marketing support, ensuring every partner clinic is fully supported — from onboarding and launch events through to long-term strategic development. You’ll act as a trusted advisor to clinic owners, medical professionals, and aesthetic practitioners, helping them unlock the full value of Aura Reality’s 3D facial analysis platform and enhance their patient. This is a remote position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as the primary point of contact for existing Aura Reality customers, ensuring high levels of satisfaction, retention, and ROI
• Deliver virtual training sessions for clinic teams, ensuring confident adoption of Aura Reality technology and best practices
• Lead Practice Launch Events to successfully introduce Aura Reality within new clinics, creating excitement and engagement among teams and patients
• Partner with clinics to create engaging and fun Aura Reality content for social media — showcasing patient experiences, before-and-after visuals, and innovative uses of 3D analysis
• Support practices with ideas for social campaigns, local promotions, and educational posts that highlight Aura Reality technology
• Track and analyze key success metrics such as adoption rates, training completion, and customer satisfaction
• Develop data-driven action plans to enhance clinic performance and practice profitability

EDUCATION and/or EXPERIENCE

• 3 - 5 years proven experience in the aesthetic, medical device, or aesthetic medical sales, ideally in a client-facing, training, or practice development role
• Comprehensive knowledge of aesthetic treatments, including skincare, dermal fillers, neuromodulators (toxins), lasers, and RF microneedling (RFMN)
• In-office experience is required, an esthetician license is a plus
• Strong understanding of aesthetic clinic operations, patient consultation flow, and commercial success drivers
• Demonstrated experience in delivering in-person or virtual training programs and facilitating engaging launch events
• Creative mindset with the ability to collaborate on social media content and marketing campaigns

SKILLS, KNOWLEDGE and ABILITIES:

• Confident public speaker and presenter — able to educate and inspire both clinical and business audiences.
• Tech-savvy with confidence using digital platforms, CRM systems, and analytics tools.
• Self-starter with excellent organizational and project management skills.

WORK ENVIRONMENT:

• This position operates from a remote home office.

WHY AURA?

• Disruptive product with proven traction and global ambitions
• A brand that combines tech, beauty, and purpose
• Agile team, big mission—your impact will be visible from day one
• Backed by Hexagon, a global leader in precision technology

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability, veteran status, or any other characteristic protected by applicable law. We comply with Section 503 of the Rehabilitation Act and VEVRAA requirements.

At Hexagon, we believe that diversity of thought, background, and experience makes us stronger. Our people’s passion, creativity, and dedication drive our success, and we strive to be the place where talented individuals want to grow and do their best work. At Hexagon Geosystems, our energy and engagement are reflected in our commitment to innovation, integrity, and excellence. Here, you will find opportunities to develop professionally, take on new challenges, and be part of a collaborative culture that values both independent thinking and teamwork.