Practice Consultant Liaison (Pennsylvania resident)

Geisinger; Pennsylvania; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Geisinger in Pennsylvania is seeking a role focused on developing and delivering orientation and educational programs to support revenue optimization and charging compliance among clinicians. You will establish ongoing communication with assigned Institutes to identify needs and provide timely guidance.

The position requires collaboration with practices and leaders to improve workflows within Revenue Cycle, analyze issues, present findings, and implement action plans. Travel may be required.

Qualifications

• Relevant experience may be a combination of related work experience and degree obtained.
• Ability to identify training needs and develop programs for clinicians.
• Strong communication and stakeholder management skills.

Responsibilities

• Develops and delivers orientation and educational programs to support revenue optimization and charging compliance among clinicians.
• Establish and manage effective ongoing communication with assigned Institute(s) to identify and address business needs; provide guidance and timely responses to customer service questions; leads regular meetings with institutes and stakeholders.
• Effectively manage Institute(s) expectations regarding financial and overall Revenue Cycle performance.
• Collaborate with practices and leaders to enhance workflows and procedures by identifying training and development needs for all processes within the Revenue Cycle.
• Completes analysis of issues for action, presents this information and implements or supervises action plans.
• Proactively identifies sources of issues and communicates these to appropriate parties.
• Provides Institute(s) with updates on new initiatives within Revenue Management designed to enhance performance.

Skills

Revenue cycle knowledge

Education

Bachelor's degree or equivalent

Tools

Analytics tools

CRM/healthcare software

Job description

• Develops and delivers orientation and educational programs to support revenue optimization and charging compliance among clinicians.
• Establish and manage effective ongoing communication with assigned Institute(s) to identify and address business needs; providers guidance and timely responses to customer service questions and requires; leads regular meetings with institutes and stakeholders.
• Effectively manage Institute(s) expectations regarding financial and overall Revenue Cycle performance.
• Works collaboratively with practices and leaders to enhance workflows and procedures by identifying training and development needs for all processes within the Revenue Cycle.
• Completes analysis of issues for action, presents this information and implements or supervises action plans.
• Proactively identifies sources of issues and communicates these to appropriate parties.
• Provides Institute(s) with updates on new initiatives within Revenue Management designed to enhance performance.

Work is typically performed in an office environment. Travel may be required. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).