Practice Assistant – Float

Jobtailor; United States; On-site; USD 32,000 - 45,000; Full time

Job summary

Jobtailor is seeking a Medical Office Assistant to support ambulatory care providers and ensure efficient operations in a busy practice. You will complete and safeguard patient records, respond to information requests, and maintain confidentiality in a mental health setting.

Ideal candidates have at least one year of healthcare office experience, strong communication skills, and proficiency with computers. A degree (Associates or BA) is preferred.

Qualifications

• At least 1 year of experience in a medical office or mental health setting preferred.
• Experience with patients with anxiety and depression preferred.
• Professional appearance and demeanor in a mental health setting preferred.
• Excellent communication and ability to work well with a team.
• Excellent computer skills expected.
• Associates or Bachelor's degree preferred.
• Some healthcare setting experience preferred.
• Knowledge of working in a clinical setting preferred.

Responsibilities

• Support providers with the delivery of high-quality healthcare to ambulatory patients.
• Support operations in a fast-paced practice.
• Complete and safeguard medical records.
• Respond to verbal and electronic requests for information following policies and provider instructions.
• Maintain a safe, secure, and healthy work environment.
• Follow emergency procedures and assist in crisis situations.
• Support HR compliance processes, including I-9 verification.
• Assist with drug screening processes, including specimen collection and ordering supplies.
• Maintain strict confidentiality of patient, provider, and organizational information.
• Complete other relevant responsibilities assigned by the supervisor.

Skills

Medical Records

Specimen Collection

Drug Screening

Computer Skills

Clinical Setting Knowledge

Communication

Team Collaboration

Professional Appearance

Interpersonal Skills

Education

Associates or Bachelor's degree

Job description

Job Responsibilities

• Support providers with the delivery of high-quality healthcare to ambulatory patients
• Support effective operations in a fast-paced practice
• Complete and safeguard medical records
• Respond to verbal and electronic requests for information and assistance using proper policies, reference tools, and provider instructions
• Maintain a safe, secure, and healthy work environment
• Follow emergency procedures and assist in crisis situations
• Support HR compliance processes, including completion and verification of I-9 forms
• Assist with drug screening processes, including specimen collection, shipment, and ordering supplies
• Maintain strict confidentiality of patient, provider, and organizational information
• Complete other relevant responsibilities assigned by the supervisor

Requirements

• At least one year of experience working in a medical office and/or mental health is preferred
• Experience working with patients suffering from anxiety and depression is preferred
• Ability to maintain a professional appearance and demeanor and interface well with patients in a mental health setting is preferred
• Excellent communication skills and ability to work well with a team
• Excellent computer skills
• Associates or bachelor's degree is preferred
• Some experience in healthcare settings is preferred
• Knowledge of working in a clinical setting is preferred

Core Competencies

Demonstrates expertise in supporting healthcare delivery in ambulatory settings, maintaining patient confidentiality, and ensuring compliance with HR processes. Proficient in effective communication and collaboration within a fast-paced medical environment.

Highest-signal resume keywords

• Healthcare Delivery Support
• Patient Interaction
• Medical Record Management
• HR Compliance Processes
• Crisis Management

ATS Optimization Keywords

Hard Skills

• Medical Record Management
• Specimen Collection
• Drug Screening Processes
• Computer Skills
• Clinical Setting Knowledge

Soft Skills

• Excellent Communication Skills
• Team Collaboration
• Professional Appearance
• Interpersonal Skills

Industry Keywords

• Ambulatory Care
• Mental Health
• Patient Confidentiality
• Crisis Situations
• I-9 Verification