Practice Assistant - Department of Surgery

Brigham and Women's Hospital; Boston (MA); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player seeks a dedicated Practice Assistant to join their Department of Surgery. In this full-time role, you will perform essential administrative and clinical functions to ensure smooth operations. Your responsibilities will include clerical work, patient scheduling, and assisting with various office tasks. This position offers a chance to be part of a diverse team committed to patient care and community service. If you have strong organizational skills and a passion for supporting healthcare professionals, this opportunity is perfect for you.

Qualifications

• 2-3 years of office experience required.
• Proficiency with Office Suite and understanding of office procedures.

Responsibilities

• Perform routine administrative and clerical duties related to clinical services.
• Make and maintain patient appointments and assist patients.
• Act as 'Super User' for scheduling and registration systems.

Skills

Office Suite Proficiency

Effective Communication

Time Management

Education

High School Diploma or Equivalent

Job description

Practice Assistant - Department of Surgery

Join to apply for the Practice Assistant - Department of Surgery role at Brigham and Women's Hospital.

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a diverse team of professionals to support our mission in patient care, research, teaching, and community service. We invite all qualified applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs administrative and clinical functions to support smooth operations under general supervision. Tasks include clerical work, patient scheduling, check-in/out duties, and related responsibilities which may vary by Department.

Does this position require Patient Care? No

Essential Functions

• Perform routine administrative and clerical duties related to clinical services or physician practices.
• Make and maintain patient appointments.
• Greet and assist patients.
• Answer phones, assist callers, and schedule appointments.
• File in patient folders, print schedules, process billing, and scan documents.
• Coordinate medical records and lab results requests.
• Handle mail and faxes, type forms and memos.
• May accept co-payments and handle messages regarding authorizations, provider questions, prescriptions, and test results.
• Act as "Super User" for scheduling, registration, and billing systems, providing training as needed.
• Perform advanced functions such as surgical scheduling at higher competency levels.

Qualifications

Education: High School Diploma or Equivalent required. No experience in lieu of degree accepted.

Experience: 2-3 years office experience required.

Knowledge, Skills, and Abilities

• Proficiency with Office Suite and understanding of office procedures.
• Effective communication skills, both written and verbal.
• Ability to manage time, organize, and handle multiple tasks efficiently.

Physical Requirements

• Standing, walking, sitting, lifting, and other physical activities with specified frequency and weight limits.

Additional Details

Remote: Onsite at 75 Francis Street, 40 hours/week, day shift, full-time.

EEO Statement

We are an Equal Opportunity Employer committed to diversity and inclusion, providing accommodations as needed for applicants with disabilities.