Powersports Service & Parts Pro — Customer-Focused

Auto Centers; Mattoon (IL); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental & Vision Insurance

Company-paid Life Insurance

Short-Term Disability Insurance

AFLAC Supplemental Insurance

Paid Time Off

Paid Holidays

Employee Discounts on Parts, Accessory

Employee Pricing on New & UsedVehicles

Employee Assistance Program

Tuition Assistance

Career Advancement Opportunities

Descripción de la vacante

Pilson Powersports in Mattoon, IL seeks a Service & Parts Advisor to support both departments. You will greet customers, schedule service, assist at the parts counter, and help maintain inventory while liaising with the service technicians.

If you enjoy powersports, excel at multitasking, and communicate clearly, this fast-paced role offers a hands-on position in a growing dealership with opportunities for advancement and employee discounts.

Formación

• Previous powersports, automotive, marine, RV, or equipment dealership experience preferred.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Basic mechanical knowledge is helpful but not required.
• Computer proficiency.
• Ability to learn quickly and adapt to changing priorities.
• Positive attitude and team-first mentality.
• Valid driver's license.

Responsabilidades

• Greet customers and assist with their service needs.
• Schedule service appointments and open/close repair orders.
• Communicate repair progress and updates to customers.
• Coordinate workflow with four service technicians.
• Assist with warranty claims and manufacturer requirements.
• Help ensure repairs are completed accurately and on time.
• Maintain excellent customer communication throughout the repair process.
• Assist customers at the parts counter and research parts using electronic catalogs.
• Process invoices and special orders; manage inventory and returns.
• Maintain accurate inventory records and keep the parts area organized.

Conocimientos

Customer-focused

Organized

Reliable

Detail-oriented

Self-motivated

Professional

Strong communicator

Team-oriented

Service and parts operations

Passionate about powersports

Descripción del empleo

Pilson Powersports in Mattoon, IL seeks a Service & Parts Advisor to support both departments. You will greet customers, schedule service, assist at the parts counter, and help maintain inventory while liaising with the service technicians.

If you enjoy powersports, excel at multitasking, and communicate clearly, this fast-paced role offers a hands-on position in a growing dealership with opportunities for advancement and employee discounts.