Powersports Service & Parts Advisor – Growth & Perks

Pilson Chevy; Mattoon (IL); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay

Health, Dental & Vision Insurance

Company-paid Life Insurance

Short-Term Disability Insurance

AFLAC Supplemental Insurance

Paid Time Off

Paid Holidays

Employee Discounts on Parts, Labor & <

Employee Pricing on New & UsedVehicles

Employee Assistance Program

Tuition Assistance

Descripción de la vacante

Pilson Powersports in Mattoon, IL is seeking a Service & Parts Advisor to support both our Service and Parts Departments. You will greet customers, schedule service, manage repair orders, and help maintain inventory, while coordinating with technicians to ensure timely repairs and quality customer service.

The ideal candidate is organized, communicative, and passionate about powersports, with a teamwork mindset and a willingness to learn.

Formación

• Experience in powersports, automotive, marine, RV, or equipment dealership is preferred
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Basic mechanical knowledge is helpful but not required
• Computer proficiency
• Ability to learn quickly and adapt to changing priorities
• Positive attitude and team-first mentality
• Valid driver’s license

Responsabilidades

• Greet customers and assist with service needs
• Schedule service appointments
• Open and close repair orders
• Communicate repair progress and updates
• Coordinate workflow with four service technicians
• Assist with warranty claims and manufacturer requirements
• Help ensure repairs are completed accurately and on time
• Maintain excellent customer communication throughout the repair process
• Assist customers at the parts counter
• Research and identify parts using electronic catalogs
• Process customer and shop parts orders
• Receive, stock, and organize inventory
• Process invoices and special orders
• Assist with warranty parts and returns
• Maintain accurate inventory records
• Keep the parts department clean, organized, and well-stocked
• Deliver outstanding customer service every day
• Work closely with the Service Manager and Parts Manager
• Support dealership profitability through efficient operations
• Maintain a clean, safe, and professional work environment
• Assist other departments as needed
• Build lasting relationships with customers

Conocimientos

Customer service

Communication

Organization

Multitasking

Computer proficiency

Learn quickly

Positive attitude

Team player

Valid driver’s license

Descripción del empleo

Pilson Powersports in Mattoon, IL is seeking a Service & Parts Advisor to support both our Service and Parts Departments. You will greet customers, schedule service, manage repair orders, and help maintain inventory, while coordinating with technicians to ensure timely repairs and quality customer service.

The ideal candidate is organized, communicative, and passionate about powersports, with a teamwork mindset and a willingness to learn.