Powersports Service & Parts Lead

Nelson Tractor Company; Dalton (GA); Presencial; USD 38.000 - 54.000; Jornada completa

Descripción de la vacante

Nelson Tractor Company in Dalton, GA is seeking a Service Advisor to own the service lane for motorcycles, ATVs, and SxS. You will greet customers, write service tickets, and guide them through repairs, translating technical issues into clear explanations to keep the process smooth.

You’ll schedule appointments, handle parts sales, manage ordering and inventory, and collaborate with technicians to quote jobs and ensure quality.

Formación

• Experience in powersports service environment.
• Familiar with service ticketing and parts lookup.
• Strong communication and organization.

Responsabilidades

• Be the go-to for customers needing service on motorcycles, SxS, and ATVs.
• Greet customers, write up service tickets, and guide them through the repair process.
• Explain technical issues in clear terms to customers.
• Schedule and manage service appointments.
• Handle over-the-counter parts sales.
• Manage parts ordering and inventory.

Conocimientos

Customer service

Communication

Organization

Sales ability

Herramientas

Dealer Management System

Work orders

Quoting

Billing

Descripción del empleo

Nelson Tractor Company in Dalton, GA is seeking a Service Advisor to own the service lane for motorcycles, ATVs, and SxS. You will greet customers, write service tickets, and guide them through repairs, translating technical issues into clear explanations to keep the process smooth.

You’ll schedule appointments, handle parts sales, manage ordering and inventory, and collaborate with technicians to quote jobs and ensure quality.