Powersports Service Advisor & Writer

PROX POWERSPORTS; Tennessee; On-site; USD 46,800 - 57,200; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

Life & AD&D

Short Term Disability

Vacation & Sick Leave

Job summary

ProX Powersports, a leading powersports dealer in Ooltewah, TN, seeks a Service Advisor/Writer to join the on-site service team. You will greet customers, document vehicle concerns, and coordinate with mechanics to determine repair options.

You will explain service plans, schedule drop-offs and pickups, and guide customers through warranty considerations. The ideal candidate has prior service-advisor experience, strong communication, and a drive for excellent customer service in a fast-paced

Qualifications

• Experience as Service Advisor/Writer preferred.
• Must have driver’s license.
• Excellent communication and organization skills.
• Ability to work in a fast-paced environment.
• Greeting customers and discussing vehicle concerns.

Responsibilities

• Greet customers and record vehicle concerns and information.
• Consult with mechanics regarding repairs and alternatives.
• Explain parts and service options to customers and upsell where appropriate.
• Schedule appointments, vehicle drop-off and pick-up, and coordinate service flow.
• Provide warranty, repair, and maintenance recommendations to customers.
• Maintain service department workflow and communicate changes to customers.
• Ensure accurate billing and processing of payments for services.
• Coordinate with factory/extended warranty for repairs when needed.
• Search catalogs for needed parts and order them when unavailable.

Skills

Team Player

Loyal

Enthusiastic

Detail Oriented

Job description

ProX Powersports, a leading powersports dealer in Ooltewah, TN, seeks a Service Advisor/Writer to join the on-site service team. You will greet customers, document vehicle concerns, and coordinate with mechanics to determine repair options.

You will explain service plans, schedule drop-offs and pickups, and guide customers through warranty considerations. The ideal candidate has prior service-advisor experience, strong communication, and a drive for excellent customer service in a fast-paced