Powersports Service Advisor | Commission & Benefits

ridenowpowersports; Las Vegas (NV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Commission based pay

Medical, dental, and vision insurance

Employer paid life and short-term/dis

Employee discounts

Job summary

RideNow Powersports is hiring a Service Advisor to be the first point of contact for customers, scheduling service, and guiding them through the repair process. You will document concerns, provide cost estimates, and educate customers on needed services for motorcycles, ATVs, UTVs, and personal watercraft.

The role requires strong communication skills, the ability to multitask, and a valid driver's license (motorcycle endorsement preferred).

Qualifications

• Strong communication and customer service skills—both verbal and written.
• Ability to write clear and concise service repair orders.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Schedule service appointments for repairs, maintenance, and recalls.
• Be the first point of contact for customers—greet them warmly and guide them through the service process.
• Accurately document customer concerns and vehicle issues on repair orders for motorcycles, ATVs, UTVs, and PWC.
• Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner.
• Educate customers on required or recommended services and provide clear cost estimates.
• Promote additional services and current promotions.
• Monitor repair progress to ensure timely and quality completion.
• Keep customers updated on the status of their vehicle throughout the repair process.
• Review completed work with the customer, answer questions, and ensure satisfaction.

Skills

Communication

Customer service

Multitasking

Driver's license

Motorcycle endorsement

Job description

RideNow Powersports is hiring a Service Advisor to be the first point of contact for customers, scheduling service, and guiding them through the repair process. You will document concerns, provide cost estimates, and educate customers on needed services for motorcycles, ATVs, UTVs, and personal watercraft.

The role requires strong communication skills, the ability to multitask, and a valid driver's license (motorcycle endorsement preferred).