Powersports Service Advisor — Accelerate Sales & Service

Mountain Motorsports LLC; Tennessee; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Casual atmosphere

Health insurance including Dental and

Wellness program

Matching 401K

Paid Time Off

Generous discounts on purchases

Vehicle purchase program

Company paid Short term and long term

Job summary

Mountain Adventures LLC in Kodak, TN is seeking a Service Advisor for our motorcycle and powersports service department. You will handle customer transactions from greeting to completion, aiming to exceed service goals while delivering exceptional customer service.

The role focuses on upselling service and parts, documenting work orders accurately, following the repair order process, and building strong customer relationships through timely follow-up and communication.

Qualifications

• 1 year related experience and/or training.
• Ability to read, analyze and interpret documents.

Responsibilities

• Meet service sales goals by selling additional service/maintenance, parts and accessories.
• Accurately document customer service needs on the work order and communicate expectations.
• Maintain and enhance customer relationships through timely follow-up communications.
• Follow repair order processes and document charges accurately.

Skills

Customer service

Sales

Communication

Time management

Teamwork

Tools

Scheduling systems

Job description

Mountain Adventures LLC in Kodak, TN is seeking a Service Advisor for our motorcycle and powersports service department. You will handle customer transactions from greeting to completion, aiming to exceed service goals while delivering exceptional customer service.

The role focuses on upselling service and parts, documenting work orders accurately, following the repair order process, and building strong customer relationships through timely follow-up and communication.