PowerPoint Designer & Client Success Specialist

Integreon; Charlotte (NC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

PTO

Tuition discount

Job summary

Integreon is seeking a role focused on producing PowerPoint requests and formatting them per client brand guidelines. The position also involves handling customer service tasks for existing users, answering phones, and managing client emails with professional communication.

Responsibilities include following client instructions, delivering quick-turn PowerPoint work, and ensuring adherence to SLAs while maintaining client confidentiality in a fast-paced environment.

Qualifications

• Proven expert-level PowerPoint skills and strong Excel abilities.
• Ability to manage multiple tasks and projects under deadlines.
• Experience delivering professional client communications.
• Discretion and confidentiality in handling client information.
• Strong written and verbal communication with associates and clients.

Responsibilities

• Read client instructions and execute their vision in PowerPoint.
• Handle quick-turn PowerPoint requests with high quality.
• Follow client brand guidelines for slide design.
• Answer phones and respond to client emails professionally.
• Monitor email for requests, approvals, and feedback.
• Identify client opportunities to strengthen relationships.
• Troubleshoot project issues and maintain clear communication.
• Maintain SLA expectations and timely updates.
• Communicate project status clearly with peers and clients.
• Ensure client satisfaction and issue resolution.

Skills

PowerPoint

Excel

Multitasking

Time management

Professional communication

Confidentiality

Customer service

Education

High School Diploma

Tools

MS Office

Job description

Integreon is seeking a role focused on producing PowerPoint requests and formatting them per client brand guidelines. The position also involves handling customer service tasks for existing users, answering phones, and managing client emails with professional communication.

Responsibilities include following client instructions, delivering quick-turn PowerPoint work, and ensuring adherence to SLAs while maintaining client confidentiality in a fast-paced environment.