Power Virtual Agents (PVA) & Copilot Developer

Abotts Ai India; United States; A distancia; USD 120.000 - 170.000; Jornada completa

Descripción de la vacante

Abotts Ai India is seeking a hands-on Microsoft Copilot Studio Developer to design, build, integrate, and deploy enterprise conversational AI solutions. You will work with Copilot Studio, PVA, Power Automate, and Microsoft 365 integrations to create scalable AI-powered experiences.

The role requires experience with Teams integration, Dataverse, and secure access controls, plus collaboration with stakeholders to translate business requirements into technical solutions.

Formación

• 3+ years of hands-on experience

Responsabilidades

• Design, develop, and deploy conversational AI chatbots and virtual agents using Microsoft Copilot Studio.
• Develop and maintain chatbots using Power Virtual Agents (PVA) and migrate to Copilot Studio.
• Configure topics, triggers, entities, variables, conditions, and conversation flows.
• Build generative AI-powered conversational experiences using Copilot Studio.
• Integrate chatbots with Teams, websites, SharePoint, Dynamics 365, and other enterprise apps.
• Develop automated workflows using Power Automate.
• Integrate REST APIs, custom connectors, and third-party apps.
• Work with Dataverse for data storage and management.
• Implement authentication and secure access controls.
• Configure knowledge sources including SharePoint and enterprise documents.
• Optimize chatbot performance and conversations.
• Troubleshoot issues and perform testing and deployment.
• Maintain technical docs and deployment procedures.
• Collaborate with stakeholders to translate requirements into AI solutions.

Conocimientos

Copilot Studio

Power Virtual Agents

Power Platform

REST APIs

OAuth 2.0

Dataverse

Teams integration

SharePoint

Testing

Educación

Bachelors in CS/IT/Engineering

Herramientas

Power Automate

Power Apps

Dynamics 365

Azure OpenAI

Microsoft 365

Descripción del empleo

Technology: Microsoft Copilot Studio, Power Virtual Agents (PVA), Power Platform
Experience: 3+ Years
Employment Type: Full-Time
Work Arrangement: Onsite / Hybrid / Remote

Job Overview

We are looking for an experienced Microsoft Copilot Studio / Power Virtual Agents (PVA) Developer to design, develop, implement, and maintain intelligent conversational AI solutions using Microsoft Copilot Studio and the Microsoft Power Platform.

The ideal candidate should have hands‑on experience building enterprise chatbots, virtual agents, AI‑powered conversational experiences, and integrating them with Microsoft 365, Dynamics 365, SharePoint, Dataverse, and third‑party applications.

The candidate should also have experience with Power Automate, custom connectors, APIs, and workflow automation to develop scalable and intelligent business solutions.

Key Responsibilities

• Design, develop, and deploy conversational AI chatbots and virtual agents using Microsoft Copilot Studio.
• Develop and maintain chatbots using Power Virtual Agents (PVA) and transition existing PVA solutions to Copilot Studio.
• Configure conversational topics, triggers, entities, variables, conditions, and conversation flows.
• Build generative AI‑powered conversational experiences using Copilot Studios generative AI capabilities.
• Integrate chatbots with Microsoft Teams, websites, SharePoint, Dynamics 365, and other enterprise applications.
• Develop automated workflows using Microsoft Power Automate.
• Integrate REST APIs, custom connectors, and third‑party applications with Copilot Studio.
• Work with Microsoft Dataverse for data storage, retrieval, and management.
• Implement authentication, authorization, and secure access controls for enterprise chatbot solutions.
• Configure knowledge sources, including SharePoint, websites, and enterprise documents.
• Optimize chatbot performance, response accuracy, and conversational experiences.
• Troubleshoot chatbot issues, identify root causes, and implement improvements.
• Perform unit testing, integration testing, UAT, deployment, and production support.
• Maintain technical documentation, solution architecture, and deployment procedures.
• Collaborate with business stakeholders to understand requirements and translate them into conversational AI solutions.

Required Technical Skills

• Hands‑on experience with Microsoft Copilot Studio or Power Virtual Agents (PVA).
• Strong understanding of chatbot development and conversational AI concepts.
• Experience designing topics, conversation flows, triggers, entities, and variables.
• Knowledge of Microsoft Power Platform, including Power Automate and Power Apps.
• Experience integrating Copilot Studio with Microsoft Teams and web applications.
• Working knowledge of Microsoft Dataverse.
• Experience with REST APIs, JSON, HTTP requests, and custom connectors.
• Understanding of authentication mechanisms such as OAuth 2.0 and Microsoft Entra ID.
• Experience working with SharePoint and Microsoft 365 integrations.
• Knowledge of chatbot testing, deployment, and troubleshooting.

Preferred Skills

• Experience implementing Generative AI and LLM‑powered chatbot solutions.
• Knowledge of Azure OpenAI and Microsoft AI services.
• Experience with Retrieval‑Augmented Generation (RAG) and enterprise knowledge sources.
• Understanding of prompt engineering and AI response optimization.
• Experience integrating Dynamics 365 CRM and other enterprise systems.
• Knowledge of Power Platform ALM, solutions, environments, and deployment pipelines.
• Familiarity with Power Platform governance, security, and DLP policies.
• Experience implementing enterprise‑grade conversational AI solutions.
• Knowledge of Microsoft 365 Copilot and Copilot Studio licensing concepts.

Qualifications

• Bachelors degree in Computer Science, Information Technology, Engineering, or a related field.
• Strong analytical and problem‑solving skills.
• Excellent communication and stakeholder collaboration skills.
• Ability to work independently and manage multiple development activities.
• Ability to understand business requirements and translate them into technical solutions.

Ideal Candidate Profile

We are looking for a hands‑on Microsoft Copilot Studio Developer who can independently design, build, integrate, and deploy enterprise conversational AI solutions.

The candidate should have practical experience in chatbot development, Power Virtual Agents, Power Automate, Microsoft 365 integrations, and Generative AI capabilities.

American Shift Requirements

• This role requires availability for night shifts as needed to support global teams and ensure system maintenance during off‑peak hours.
• Night shift responsibilities may include monitoring system performance, addressing urgent issues, and implementing updates or changes to the Power BI environment.
• Flexibility in working hours and the ability to adapt to varying schedules is essential.

Note:

This job description is intended to convey information essential to understanding the scope of the role and is not exhaustive. Duties may be altered as per business needs.