Power Systems Field Sales Specialist

Altorfer Inc; Champaign (IL); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, Vision, Disability, &

401(k)

Paid Holidays

Paid Time Off

Education Assistance

Personal Tool Insurance

Safety Equipment Reimbursement

Voluntary Benefits

Job summary

Altorfer Inc. seeks a Product Support Sales Representative for Power Systems in Champaign, IL. You will engage engine users, present maintenance options, and drive service upgrades while building strong customer relationships.

Collaboration with Sales, Parts and Service teams is essential, with a 12-visit weekly cadence and travel in a company car. A high school diploma, sales experience, and a valid driver's license are required.

Qualifications

• High School Diploma or equivalent is required.
• Prior sales experience a must.
• Excellent communication skills (written, e-mail, and verbal) are required.

Responsibilities

• Collaborate with New Machine Sales/Rental, Parts, Service, and Inside Sales teams to ensure exceptional customer satisfaction for Engine and Generator services.
• Actively promote the sales of POW-R-GUARD long-term service agreements in the assigned territory.
• Advocate for sound maintenance practices among customers.
• Apply effective sales techniques, including prospecting, telemarketing, and delivering compelling sales presentations.
• Actively pursue engine opportunities within the Prospect Customer list.
• Profile assigned accounts as directed by the Product Support Sales Manager, conducting periodic maintenance throughout the year.
• Maintain an in-person account frequency of 12 visits per week.
• Promote ongoing service and parts special sales promotions, such as long-term service agreements, Extended warranties, and CAT Remote Asset Monitoring.
• Record all customer communication and topics discussed in the company CRM system.
• Monitor and update the customer database for changes in contact names, addresses, phone numbers, machine data, and other relevant information.
• Keep a library of all Caterpillar service publications and assist in maintaining engine serial numbers/unit numbers and customer contact information using the company CRM system.
• Participate in factory visits, engage with local trade associations, and contribute to related commercial marketing account activities.
• Actively seek non-Cat sales opportunities in a defined territory and report customer contact information and current competitors in the company CRM system.
• Assist in resolving credit issues if a customer's account becomes delinquent.

Skills

Sales experience

Excellent communication

Organizational skills

PC experience

Education

High School Diploma or equivalent

Tools

MS Excel

MS Word

CRM software

Job description

Altorfer Inc. seeks a Product Support Sales Representative for Power Systems in Champaign, IL. You will engage engine users, present maintenance options, and drive service upgrades while building strong customer relationships.

Collaboration with Sales, Parts and Service teams is essential, with a 12-visit weekly cadence and travel in a company car. A high school diploma, sales experience, and a valid driver's license are required.