Power Services Scheduler & Dispatch Specialist

Loftin Equipment Co.; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health plans

Flexible Spending Accounts (FSA)

Dental and Vision plan

401(k) plan

Job summary

Loftin Equipment Co. is seeking a Service Scheduling Specialist to manage service calls, startups, maintenance, and repairs for the assigned Branch/Territory.

You will coordinate scheduling, dispatch, and billing while serving as the primary customer contact for service needs. The role emphasizes optimizing technician assignments, ensuring profitability, and collaborating with the service team to deliver a positive customer experience.

Qualifications

• Six months to one+ years scheduling or dispatch experience.
• Associates Degree in Business or Accounting, or additional equivalent relevant work experience, preferred.
• Ability to deliver high quality work product.
• Strong communication skills and organizational abilities.
• Must pass background check and drug screen.

Responsibilities

• Schedule and coordinate service calls, startups, and maintenance.
• Coordinate dispatching, billing, and customer communication.
• Collaborate with Service team to ensure customer satisfaction and efficient operations.
• Cross-train with other Specialists to support team coverage.
• Assist in parts research and inventory management.

Skills

Scheduling/Dispatch

Microsoft Office 365

Communication skills

Organizational skills

Self-starter

Education

Associates Degree in Business or Accounting

Tools

Microsoft Office 365

Job description

Loftin Equipment Co. is seeking a Service Scheduling Specialist to manage service calls, startups, maintenance, and repairs for the assigned Branch/Territory.

You will coordinate scheduling, dispatch, and billing while serving as the primary customer contact for service needs. The role emphasizes optimizing technician assignments, ensuring profitability, and collaborating with the service team to deliver a positive customer experience.