Power Rental Technician

Yancey Rents; Austell (GA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Tool allowance

Medical coverage

401k with match

Paid time off

Training opportunities

Job summary

Yancey Bros. Co. is seeking a Service Support Technician for the Power Systems Rental line in Georgia.

The role involves maintenance, troubleshooting, and support for diesel engines, air compressors, and temperature control equipment. Strong reading of schematics and customer communication are essential. The position requires a high school diploma or equivalent and at least three years of Rental Product experience.

Qualifications

• High school diploma or equivalent required.
• Three years of rental product experience or accepted alternate.
• Proficiency with Microsoft Office.
• Ability to read electrical schematics and mechanical drawings.
• Experience with diesel engines, air compressors, and temperature control products.
• Strong customer relationship management and communication skills.

Responsibilities

• Provide support for YPS Rental products through technical evaluations, troubleshooting, and problem solving.
• Repair and maintain YPS rental fleet including mobile generators, air compressors, and temperature control equipment.
• Guide and train service technicians and customers as requested.
• Communicate cost, service, and reliability issues to office personnel.
• Write full reports on findings from field service events with clear information.
• Provide daily reports regarding assigned units and represent the Power Systems Rental group in shop and field.
• Participate in required safety program and perform additional duties as assigned.

Skills

MS Office

Read schematics

Diesel engines

Power systems

Customer service

Communication skills

Driver's license

Education

High school diploma or equivalent

Job description

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

This position is responsible for service support of our Caterpillar Power Systems Rental Product line. Duties will include the maintenance and troubleshooting of engine, electrical and related systems.

Primary Responsibilities:

• Provide support for YPS Rental products through technical evaluations, troubleshooting, and problem solving.
• Repair and maintain YPS rental fleet to include mobile generators, air compressors & temperature control equipment.
• Provide guidance, assistance, and training to service technicians and customers as requested.
• Communicate cost, service and reliability issues from Shop and Field to office personnel.
• Write full reports on findings from field service events, with detailed, clear, concise information.
• Communicate daily clear comprehensive reports regarding assigned units.
• Represent the Power Systems Rental group in the shop and field.

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should be able to understand basic features and benefits on all building construction products and be able to accurately articulate this information to the customer, both over the phone and in person. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.

Education/Experience:

• High school diploma or related equivalent required
• Three years of “Rental Product” experience or accepted alternate

Required Qualifications/Skills:

• Microsoft Office Software proficiency
• Able to read electrical schematics and equipment mechanical drawings
• Experience with Diesel engines, Air Compressors and Temperature Control products.
• Good working knowledge of power generation components, compressed air systems and fuel systems.
• Excellence at managing Customer relationships
• High level of responsiveness, and a strong proactive attitude to problem solving
• Ability and motivation to learn quickly.
• Excellent written and oral communication skills.
• Desire and aptitude to perform hands-on work.
• Ability to think and reason for one’s self
• Must be 21-years-old or older.
• Valid, active driver's license.
• Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to:
  
  • Background check and MVR with less than 10 points.
  • DOT Physical
  • Drug Screen

Preferred Qualifications/Skills:

• Technical Degree or Certification a plus

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Pay
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Tuition Reimbursement
• Ongoing Training

#YPS

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.