Electric Power Generation Field Service Technician
Yancey Bros Co.
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Benefits offered by this job
Job summary
Yancey Bros. Co. in Albany, GA is seeking an Electrical Power Generation Field Service Technician to install, maintain and troubleshoot generator systems, switchgear and related electrical equipment for Caterpillar products.
Candidates should have a mechanical and electrical aptitude, 3+ years of EPG field experience or equivalent, a valid driver’s license, and the ability to read schematics; strong customer service and safety compliance are essential.
Qualifications
- High school diploma or equivalent preferred.
- 3+ years of EPG field experience or accepted alternate.
- Experience with Diesel and Natural Gas Engines, Electrical Switchgear, AT switches and Balance of Plant equipment.
- Good working knowledge of power generation components, power electronics, electronic controls and fuel systems.
- Able to read electrical schematics and equipment mechanical drawings.
- Excellent written and oral communication skills.
- Desire and aptitude to perform hands-on work.
- Must be 21 years or older and have a valid driver's license.
- Ability to read, write, and speak English; able to clear driver screenings and meet DQ file requirements.
Responsibilities
- Provide on-site customer support through technical evaluations, troubleshooting and problem solving.
- Repair and maintain reciprocal engine-based power generation/Industrial systems.
- Guide, train, and assist service technicians and customers as requested.
- Explain warranty decisions and communicate service bulletins to customers and office personnel.
- Report field findings clearly and write comprehensive field reports.
- Maintain service manuals and comply with safety procedures.
- Possess strong sense of urgency and customer service orientation.
- Obtain CDL license if required.
Skills
Education
Job description
Requisition Number: ELECT005605
- Posted : July 27, 2026
- Full-Time
- On-site
Showing 1 location
Albany, GA, USA
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
As an Electrical Power Generation Field Service Technician, you will be the field service support of our Caterpillar Commercial Product line. Duties will include the installation, maintenance and troubleshooting of engine and electrical related systems, Industrial and EPG start-up of generators, transfer switches, UPS, and switchgear systems.
- Provide customer support for on-site facilities through technical evaluations of specific application, troubleshooting, and problem solving.
- Repair and maintain reciprocal engine based power generation/Industrial Systems throughout the territory.
- Provide guidance, assistance, and training to service technicians and customers as requested.
- Explain and defend warranty decisions; generate and communicate service bulletins to both customers and office personnel.
- Communicate cost, service and reliability issues from Field to office personnel with intent of convincing appropriate departments for cost reduction and design improvements.
- Write full reports on findings from field service events, with clear, concise information.
- Communicate daily clear comprehensive field reports regarding assigned units.
- Represent the Power Systems group in the field.
- Maintain service manuals.
- Perform all work in accordance with established time, quality standards and safety procedures.
- Must be able to obtain a CDL license if required
- Participate in required safety program, and work in a safe manner.
- Additional duties as assigned by manager.
To be successful in this position you should have a strong mechanical and electrical aptitude, knowledge of tools applicable to the position and the desire to learn. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.
- High school diploma or equivalent preferred.
- 3+ years of EPG field experience or accepted alternate.
- Experience with Diesel and Natural Gas Engines, Electrical Switchgear, Automatic Transfer Switches and Balance of Plant Equipment.
- Good working knowledge of power generation components, power electronics, electronic controls, and fuel systems.
- Microsoft Office Software proficiency
- Able to read electrical schematics and equipment mechanical drawings
- Excellence at managing Customer relationships
- High level of responsiveness, and a strong proactive attitude to problem solving
- Ability and motivation to learn quickly.
- Excellent written and oral communication skills.
- Desire and aptitude to perform hands-on work.
- Must be 21-years-old or older.
- Valid, active driver's license.
- Ability to read, write, and speak English.
- Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to:
- Road Test administered by Yancey personnel.
- Background check and MVR with less than 10 points.
- DOT Physical
- Drug Screen
- Must not be disqualified to drive a CMV under 49 CFR § 391.15.
- Technical Degree or Certification a plus
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
- Safety: We value the lives and health of our team and customers above all else.
- Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
- Teamwork: We work as one across our organization for the benefit of our customers.
- Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
- Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
- Acting in a safe manner
- Exhibiting honesty and integrity
- Acting in a fair and ethical manner
- Team mentality
- Delivering quality results
- Exhibiting pride and ownership
- Working with a sense of urgency
- Exhibiting a winning attitude
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
- Competitive Pay
- Technician Tool Allowance
- 401k Plan Strong Company Match
- Employee Profit Sharing
- Financial Wellness Coaching
- Prescription Drug Coverage
- Flexible Spending Accounts
- Short & Long Term Disability
- Group Life Insurance
- Paid Holidays
- Tuition Reimbursement
- Ongoing Training
Technical/other training or better.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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