Power Rental Technician

Yancey Bros. Co.

Austell (GA)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Full medical vision dental

Tool allowance

Paid vacations

401k match

Profit sharing

Wellness programs

Tuition reimbursement

Advancement opportunities

Paid holidays

Paid sick leave

Job summary

Yancey Bros. Co. in Georgia is seeking a service-oriented technician to support the Caterpillar Power Systems Rental product line. You will troubleshoot engines and electrical systems, repair and maintain rental fleet, and assist customers in field and shop environments.

Ideal candidates have a high school diploma, 3 years rental product experience, and the ability to read schematics. You must hold a valid driver's license, pass safety checks, and be ready for hands-on work in a team.

Qualifications

High school diploma or equivalent required.
Three years of Rental Product experience or accepted alternate.
Technical degree or certification is a plus.

Responsibilities

Provide support for YPS Rental products through evaluations, troubleshooting, and problem solving.
Repair and maintain YPS rental fleet including mobile generators, air compressors & temperature control equipment.
Provide guidance and training to service technicians and customers as requested.
Communicate cost, service and reliability issues from Shop and Field to office personnel.
Write full reports on findings from field service events with detailed information.
Communicate daily reports regarding assigned units.
Represent the Power Systems Rental group in the shop and field.
Participate in required safety program and work safely.
Additional duties as assigned by manager.

Skills

Microsoft Office

Electrical schematics

Diesel engines

Air compressors

Temperature control

Customer relationships

Problem solving

Communication skills

Hands-on

Driver's license

Background check

DOT physical

Drug screen

Education

High school diploma

Rental product experience

Technical degree or certification

Job description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

This position is responsible for service support of our Caterpillar Power Systems Rental Product line. Duties will include the maintenance and troubleshooting of engine, electrical and related systems.

Primary Responsibilities:

Provide support for YPS Rental products through technical evaluations, troubleshooting, and problem solving.
Repair and maintain YPS rental fleet to include mobile generators, air compressors & temperature control equipment.
Provide guidance, assistance, and training to service technicians and customers as requested.
Communicate cost, service and reliability issues from Shop and Field to office personnel.
Write full reports on findings from field service events, with detailed, clear, concise information.
Communicate daily clear comprehensive reports regarding assigned units.
Represent the Power Systems Rental group in the shop and field.

Additional Responsibilities:

Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should be able to understand basic features and benefits on all building construction products and be able to accurately articulate this information to the customer, both over the phone and in person. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.

Education/Experience:

High school diploma or related equivalent required
Three years of “Rental Product” experience or accepted alternate

Required Qualifications/Skills:

Microsoft Office Software proficiency
Able to read electrical schematics and equipment mechanical drawings
Experience with Diesel engines, Air Compressors and Temperature Control products.
Good working knowledge of power generation components, compressed air systems and fuel systems.
Excellence at managing Customer relationships
High level of responsiveness, and a strong proactive attitude to problem solving
Ability and motivation to learn quickly.
Excellent written and oral communication skills.
Desire and aptitude to perform hands-on work.
Ability to think and reason for one’s self
Must be 21-years-old or older.
Valid, active driver's license.
Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to:
- Background check and MVR with less than 10 points.
- DOT Physical
- Drug Screen

Preferred Qualifications/Skills:

Technical Degree or Certification a plus

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure