Power Rental Operations Manager

Altorfer Industries, Inc; Addison (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision, Disability, &

Life Insurance

401(k)

Paid Holidays

Paid Parental Leave

PTO: Prorated 80 hours

Education Assistance

Voluntary Benefits: Supplemental, Acc,

Job summary

Altorfer Industries Inc. is seeking a Power Rental Service Supervisor in Addison, IL to oversee daily power rental technicians, coordinate shop and field schedules, and ensure fleet readiness with a strong focus on safety and customer satisfaction.

You will lead a team, manage contracts, and collaborate with service and sales colleagues to deliver high-quality service. Regular hours, with after-hours as needed, and travel to multiple locations are expected.

Qualifications

• Requires a High School diploma; a Bachelor’s degree in a related field is preferred.
• Minimum five years of service repair or supervisory service operations experience.
• Experience in fast-paced, multi-tasking environments is essential.
• Valid driver’s license with clean record; MVRO check will be performed on final candidate.

Responsibilities

• Supervise daily activities of all power rental technicians across all locations (shop and field).
• Maintain technician productivity through scheduling, training, and performance reviews.
• Manage equipment maintenance and fleet readiness; update status in iRental.
• Process rental requests; manage technician time in Service Link and ADP.
• Communicate with customers, management, sales, suppliers, and technicians to ensure smooth operations.
• Ensure timely processing of rental contracts and check-in/check-out paperwork for billing.
• Document and communicate any customer damage or loss within 24 hours of discovery.
• Travel to multiple locations for supervision and support.
• Adhere to quality service processes and safety programs; monitor warranty coverage and Caterpillar guidelines.
• Attend safety meetings and complete required training; maintain Kelmar documentation.

Skills

Communication skills

Leadership

Multi‑tasking

Safety compliance

Customer coordination

Education

High School diploma

Bachelor’s degree in related field

Tools

DBS (iRental)

DSI

ACT

Sales Link

SIS

Power Net

Outlook

Excel

Word

Job description

Altorfer Industries Inc. is seeking a Power Rental Service Supervisor in Addison, IL to oversee daily power rental technicians, coordinate shop and field schedules, and ensure fleet readiness with a strong focus on safety and customer satisfaction.

You will lead a team, manage contracts, and collaborate with service and sales colleagues to deliver high-quality service. Regular hours, with after-hours as needed, and travel to multiple locations are expected.