Power Generator Tech Support Specialist

Multiquip Inc.; San Bernardino (CA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

401(k)

Medical, Vision & Dental plans

Generous paid time off

Tuition reimbursement

Job summary

A leading power equipment provider in California seeks a Technical Support Coordinator. In this role, you will be the go-to resource for troubleshooting MQ Power equipment, guiding customers through diagnostics. You'll have a minimum of 3 years hands-on experience with generator equipment and strong customer service skills. The position offers a competitive compensation of $25-$30/hr, medical benefits, and generous paid time off. Strong troubleshooting skills and the ability to communicate technical information clearly are essential.

Qualifications

• 3-5 years of hands-on experience with generator equipment.
• Strong understanding of mechanical, electrical, and hydraulic systems.
• Ability to read and interpret schematics and diagrams.

Responsibilities

• Provide troubleshooting support for MQ Power equipment.
• Analyze customer issues and provide solutions.
• Document all customer interactions and service issues.

Skills

Troubleshooting skills

Customer service skills

Technical communication

Power generator knowledge

Education

Associate’s degree or equivalent

Tools

Microsoft Office

CRM software

Job description

A leading power equipment provider in California seeks a Technical Support Coordinator. In this role, you will be the go-to resource for troubleshooting MQ Power equipment, guiding customers through diagnostics. You'll have a minimum of 3 years hands-on experience with generator equipment and strong customer service skills. The position offers a competitive compensation of $25-$30/hr, medical benefits, and generous paid time off. Strong troubleshooting skills and the ability to communicate technical information clearly are essential.