Power Generation Tech Support Specialist

Kirby Corporation; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Stewart & Stevenson in San Antonio, TX is seeking a Power Generation Technical Services Representative to be the primary technical contact for customers regarding service and repair of aftermarket equipment in the field. You will coordinate with service technicians to ensure timely and effective solutions.

Responsibilities include troubleshooting, providing technical information, and developing training materials with the training department.

Qualifications

• Bachelor's degree preferred with reading and interpreting hydraulic, pneumatic, and electrical schematics.
• Prior customer service experience in oilfield related industry.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the primary technical contact for customers regarding service and repair of aftermarket equipment in the field.
• Provide technical assistance and information to resolve problems with products and services.
• Troubleshoot equipment issues with customers and field service technicians.

Skills

Microsoft Office

JD Edwards

Customer service

Education

Bachelor's Degree preferred

High School Diploma or GED with 4–10 years related experience

Tools

JD Edwards service system

Job description

Stewart & Stevenson in San Antonio, TX is seeking a Power Generation Technical Services Representative to be the primary technical contact for customers regarding service and repair of aftermarket equipment in the field. You will coordinate with service technicians to ensure timely and effective solutions.

Responsibilities include troubleshooting, providing technical information, and developing training materials with the training department.