Power Generation Service Manager: Lead Ops & Growth

Integrated Power Services; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

401k Employer Match

Bonus Incentives

Tuition Reimbursement Program

Medical, Dental and Vision plans

Employee Assistance Program (EAP)

And more!

Job summary

Integrated Power Services (IPS) in Orlando is seeking a Service Manager - Power Generation to lead standby generator and power systems operations across the branch and territory. You will drive service delivery, safety, and continuous improvement while coordinating with technicians and support staff.

The role emphasizes leadership, strategic planning, and customer focus, with opportunities to shape service growth and operational efficiency at IPS's Orlando site.

Qualifications

• Bachelor's degree preferred; or five years related experience and/or training; or an equivalent combination of education and experience
• Must have related experience in generator, power generation, or a similar industry
• Proficiency with Microsoft Office (Word, Excel, Outlook) and CRM systems

Responsibilities

• Own the daily management of standby generator and power systems service operations at the branch and throughout the assigned territory; preventative maintenance, testing, repairs, retrofits, and emergency response
• Develop and implement business plans and strategies to attain branch goals and set and achieve annual targets for service growth
• Ensure customers' expectations for service, quality, and on-time delivery are met with close customer contact through resolution
• Direct communication with technicians, regional staff, and service support staff; manage, coordinate, and prioritize workflow
• Adhere to safety procedures and regulations; maintain a safe working environment in the facility and in the field
• Provide assistance with estimates and service projects; assist in standardization of work scopes
• Coordinate ongoing training and required certifications for technicians; implement Quality Assurance Plan
• Provide weekly reports to management; assess branch performance against objectives

Skills

Leadership

Problem-solving

Communication

Team coordination

Customer focus

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

CRM systems

Job description

Integrated Power Services (IPS) in Orlando is seeking a Service Manager - Power Generation to lead standby generator and power systems operations across the branch and territory. You will drive service delivery, safety, and continuous improvement while coordinating with technicians and support staff.

The role emphasizes leadership, strategic planning, and customer focus, with opportunities to shape service growth and operational efficiency at IPS's Orlando site.