Posting Operations Specialist — Mentorship & Process Improvement

Athenahealth India; Belfast (ME); On-site; USD 50,000 - 86,000; Full time

Benefits offered by this job

Bonuses

Equity plans

Job summary

athenahealth is seeking a Posting Operations Associate to own end-to-end processes within the Posting Outcomes team of our RCM division. You will coordinate across functions, drive results, mentor analysts, and contribute to training and onboarding.

The role requires a bachelor’s degree and 3+ years of project coordination experience, with strong communication and data-analysis skills. Compensation includes base salary of $50,000–$86,000 plus discretionary bonuses and equity plans.

Qualifications

• Bachelor’s degree preferred.
• 3+ years of relevant professional experience.
• Proven project coordination experience with demonstrated results.
• Strong communication and collaboration skills across diverse stakeholders.
• Experience with data analysis and process improvement methodologies.
• Subject matter expertise in general RCM Posting processes.

Responsibilities

• Own complete processes within assigned workflow areas, ensuring end-to-end quality and performance.
• Manage multiple competing priorities and adapt quickly to changing business needs.
• Resolve complex issues requiring coordination across multiple teams or systems.
• Lead small-scale improvement projects from identification through implementation.
• Coordinate with cross-functional partners to gather requirements and implement solutions.
• Analyze performance data to identify trends and recommend strategic actions.
• Document and communicate process changes to stakeholders.
• Formally mentor Analyst and Senior Analyst team members, providing regular feedback and guidance.
• Contribute to training program development and deliver training sessions as needed.
• Support onboarding of new team members and ensure knowledge transfer.
• Participate in professional development activities and share learnings with the team.

Skills

Communication

Collaboration

Data analysis

Process improvement

Project coordination

Education

Bachelor's degree

Job description

athenahealth is seeking a Posting Operations Associate to own end-to-end processes within the Posting Outcomes team of our RCM division. You will coordinate across functions, drive results, mentor analysts, and contribute to training and onboarding.

The role requires a bachelor’s degree and 3+ years of project coordination experience, with strong communication and data-analysis skills. Compensation includes base salary of $50,000–$86,000 plus discretionary bonuses and equity plans.