Post Sales Solution Consultant (Big Tech/AI)

Socure; United States; On-site; USD 130,000 - 170,000; Full time

Job summary

Socure is seeking a seasoned Solutions Consultant to own post-sales technical engagements with large enterprise customers, bridging technical depth and business value. You will partner with customers to define goals, design scalable solutions on Socure’s platform, and lead cross-functional teams to deliver measurable outcomes, with executive-ready communication throughout the process.

You will mentor teammates, contribute reusable frameworks, and influence product direction based on field

Qualifications

• Significant experience in solutions consulting, sales engineering, or customer-facing technical consulting.
• Experience leading enterprise-level engagements with multiple stakeholders.
• Strong technical depth across APIs, data flows, analytics, ML/DS-adjacent technologies, and modern software delivery environments.
• Ability to synthesize observations into clear business recommendations and presentations.
• Bridge between technical and non-technical stakeholders with executive communication.

Responsibilities

• Own post-sales technical solutioning for strategic Big Tech/AI customers.
• Partner with customers to uncover goals and design scalable solutions on Socure’s platform.
• Lead or support proof-of-concept design with Data Science for measurable outcomes.
• Coordinate cross-functional teams across Sales, Product, Engineering, CS, and Marketing.
• Translate complex concepts into clear recommendations for technical and executive audiences.
• Bring industry expertise to customer strategies at identity, fraud, risk, and analytics intersections.
• Funnel insights back to Product/GTM to influence roadmap and messaging.
• Elevate the Solution Consulting practice by sharing best practices and mentoring teammates.

Skills

Solutions consulting

Sales engineering

Customer-facing

Executive communication

Stakeholder management

Ownership

Fast-paced environment

Tools

APIs

Data flows

Analytics

ML/DS-adjacent tech

Modern software delivery

Job description

What you’ll do

• Own post-sales technical solutioning for strategic Big Tech/AI customers, serving as a trusted advisor across implementation and ongoing customer engagements.

• Partner with customers to uncover business goals, operational constraints, and success criteria, then design scalable solutions that maximize value from Socure’s platform.

• Lead or support proof-of-concept design and execution in partnership with Data Science, ensuring clear metrics, governance, and measurable outcomes.

• Coordinate cross-functional teams across Sales, Product, Engineering, Customer Success, and Marketing to drive delivery, manage risks, and keep stakeholders aligned.

• Translate complex technical concepts, data findings, and product capabilities into clear recommendations for both technical and executive audiences.

• Bring industry and domain expertise to customer strategies, especially where identity, fraud, risk, analytics, and regulated environments intersect.

• Funnel field insights back into Product and Product Marketing to influence roadmap, messaging, and future solution innovation.

• Help elevate the broader Solution Consulting practice by sharing best practices, mentoring teammates, and contributing reusable frameworks or playbooks.

What you’ll bring

• Significant experience in solutions consulting, sales engineering, professional services, or customer-facing technical consulting, ideally in enterprise software or SaaS environments.

• A track record of leading enterprise-level engagements with multiple stakeholders and complex technical or operational requirements.

• Strong technical depth across APIs, data flows, analytics, ML/DS-adjacent technologies, and modern software delivery environments.

• Ability to synthesize complex technical or statistical observations into clear business recommendations and compelling presentations.

• Experience acting as a bridge between technical and non-technical stakeholders, with strong executive communication and stakeholder management skills.

• A customer-first mindset with strong ownership, sound judgment, and comfort operating in a fast-paced, mission-driven company.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.