Post Sales Solution Consultant, Big Tech/AI

Socure Inc.; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Socure Inc. is seeking a seasoned solutions consultant to own post-sales technical solutioning for strategic customers, focusing on identity, fraud, risk, and analytics in regulated environments.

You will partner with customers to define goals, design scalable solutions on Socure’s platform, lead or support proofs of concept, and coordinate across Sales, Product, Engineering, and Customer Success to drive value and adoption.

Qualifications

• Significant experience in solutions consulting, sales engineering, or customer-facing technical roles.

Responsibilities

• Own post-sales technical solutioning for strategic Big Tech/AI customers, serving as a trusted advisor across implementation and ongoing customer engagements.
• Partner with customers to uncover business goals, operational constraints, and success criteria, then design scalable solutions that maximize value from Socure’s platform.
• Lead or support proof-of-concept design and execution in partnership with Data Science, ensuring clear metrics, governance, and measurable outcomes.
• Coordinate cross-functional teams across Sales, Product, Engineering, Customer Success, and Marketing to drive delivery, manage risks, and keep stakeholders aligned.
• Translate complex technical concepts, data findings, and product capabilities into clear recommendations for both technical and executive audiences.
• Bring industry and domain expertise to customer strategies, especially where identity, fraud, risk, analytics, and regulated environments intersect.
• Funnel field insights back into Product and Product Marketing to influence roadmap, messaging, and future solution innovation.
• Help elevate the broader Solution Consulting practice by sharing best practices, mentoring teammates, and contributing reusable frameworks or playbooks.

Skills

Solutions consulting

Stakeholder management

Executive communication

Customer-first mindset

Problem solving

Education

Bachelor's degree or equivalent

Tools

APIs

Data flows

Analytics

ML/DS-adjacent technologies

Job description

What you’ll do

• Own post-sales technical solutioning for strategic Big Tech/AI customers, serving as a trusted advisor across implementation and ongoing customer engagements.

• Partner with customers to uncover business goals, operational constraints, and success criteria, then design scalable solutions that maximize value from Socure’s platform.

• Lead or support proof-of-concept design and execution in partnership with Data Science, ensuring clear metrics, governance, and measurable outcomes.

• Coordinate cross-functional teams across Sales, Product, Engineering, Customer Success, and Marketing to drive delivery, manage risks, and keep stakeholders aligned.

• Translate complex technical concepts, data findings, and product capabilities into clear recommendations for both technical and executive audiences.

• Bring industry and domain expertise to customer strategies, especially where identity, fraud, risk, analytics, and regulated environments intersect.

• Funnel field insights back into Product and Product Marketing to influence roadmap, messaging, and future solution innovation.

• Help elevate the broader Solution Consulting practice by sharing best practices, mentoring teammates, and contributing reusable frameworks or playbooks.

What you’ll bring

• Significant experience in solutions consulting, sales engineering, professional services, or customer-facing technical consulting, ideally in enterprise software or SaaS environments.

• A track record of leading enterprise-level engagements with multiple stakeholders and complex technical or operational requirements.

• Strong technical depth across APIs, data flows, analytics, ML/DS-adjacent technologies, and modern software delivery environments.

• Ability to synthesize complex technical or statistical observations into clear business recommendations and compelling presentations.

• Experience acting as a bridge between technical and non-technical stakeholders, with strong executive communication and stakeholder management skills.

• A customer-first mindset with strong ownership, sound judgment, and comfort operating in a fast-paced, mission-driven company.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.