Post-Sales AI Integration Engineer

OpenRouter, LLC; Northern (KY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

OpenRouter, LLC is seeking a Forward Deployed Engineer to help customers implement and scale the OpenRouter platform post‑sale. You will engage deeply with developers, troubleshoot integrations, and design practical routing and deployment strategies. The role blends customer success with hands‑on engineering and architecture guidance.

You will define adoption goals, build reusable playbooks, and drive customers from initial API usage to production‑level usage across teams and applications.

Qualifications

• 4+ years of experience in a technical customer‑facing role such as Forward Deployed Engineer, Solutions Engineer, Solutions Architect, Technical Account Manager, Developer Advocate, or Customer Engineer.
• Strong software engineering fundamentals and ability to read, write, and debug production‑quality code.
• Experience working with APIs, SDKs, cloud infrastructure, developer platforms, or AI/ML infrastructure.
• Familiarity with LLMs, inference, model evaluation, prompt engineering, agents, latency/cost tradeoffs, and production AI application patterns.
• Ability to work directly with developers and engineering leaders to diagnose problems and design practical solutions.
• Strong customer instincts: you understand how to drive outcomes, manage ambiguity, and build trust.
• Excellent written and verbal communication skills, especially when explaining technical topics to mixed audiences.
• High ownership, bias for action, and comfort operating in a fast‑moving startup environment.

Responsibilities

• Lead technical onboarding for new customers after contract close, helping them move from kickoff to production usage.
• Partner with Customer Success Managers and Account Executives to define success plans, implementation milestones, and technical adoption goals.
• Help customers integrate OpenRouter into their applications, workflows, infrastructure, and developer environments.
• Troubleshoot API, SDK, model selection, routing, latency, reliability, and deployment issues.
• Create implementation guides, reference architectures, code examples, and reusable playbooks for common customer patterns.

Skills

Customer facing

API integration

Software engineering

LLMs knowledge

Tools

REST APIs

Python

TypeScript

Job description

OpenRouter, LLC is seeking a Forward Deployed Engineer to help customers implement and scale the OpenRouter platform post‑sale. You will engage deeply with developers, troubleshoot integrations, and design practical routing and deployment strategies. The role blends customer success with hands‑on engineering and architecture guidance.

You will define adoption goals, build reusable playbooks, and drive customers from initial API usage to production‑level usage across teams and applications.