Post-Sale Deed Team Member, Default Services -REO

ServiceLink IP Holding Company, LLC; Moon Township (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Job summary

ServiceLink IP Holding Company, LLC is looking for a Deed Team, Team Member in Moon Township, PA. This role involves processing and reviewing real estate closing documentation while maintaining excellent communication with internal and external clients.

The ideal candidate will possess strong organizational skills and be able to meet tight deadlines. Applicants must be authorized to work in the U.S. on a full-time basis and work in-office daily at ServiceLink’s corporate headquarters.

Qualifications

• Must have a high school diploma or equivalent.
• Knowledge of Windows software applications.
• Good communication and customer service skills required.
• Positive attitude and good organizational skills are a must.

Responsibilities

• Review daily work to meet assigned duties and deadlines.
• Maintain communication with team members and clients.
• Resolve inquiries from clients in a timely manner.
• Participate in bi-weekly team meetings.

Skills

Good communication skills

Organizational skills

Customer service skills

Education

High School diploma or equivalent

Tools

Windows software applications

Job description

Overview

Are you someone who can process and review real estate closing documentation? ServiceLink, one of the top providers in the Mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Deed Team, Team Member, REO Post Sale. The ideal candidate will enjoy working with their customers, both internal and external, be detail oriented and driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

Note- This is an in-office role, located at ServiceLink's corporate headquarters in Moon Twp., PA. Candidates must be located within reasonable commuting distance of ServiceLink's office, and must be willing and able to work in-office on a daily basis.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will…

• Maintain open communication with team members, management and client.
• Resolve and respond to all inquiries from internal and external clients professionally and in a timely manner.
• Review daily work in progress to ensure all assigned tasks are completed and all deadlines are met to avoid re-conveyances.
• Participate in Client calls.
• Sending out documents to be executed.
• Process documents received which could include: Adding to mail log, Scanning of documents, Uploading documents to system, Uploading documents to Client systems, Filling documents in cabinet.
• Review documents prior to accepting recording instructions which could include calling and verifying taxes and water bills owed and requesting municipal lien certs.
• Review and prepare documents to be submitted for recording.
• Resolve rejected document issues affecting the recording of the documents on time to avoid re-conveyances.
• Complete Client Rails.
• Monitor and maintain Recording instruction mailbox.
• Order Deeds when requested.
• Process Deed revisions and corrections.
• Process Deed reporting.

Responsibilities

• Reviews daily work in progress to ensure all assigned duties are completed and all deadlines are met to avoid re-conveyances.
• Maintain open communication with team members, management and client.
• Resolve and respond to all inquiries from internal and external clients professionally and in a timely manner.
• Attend and participate in twice weekly team meetings.
• Accurately complete all proper milestones and notes are completed within the system in order to maintain and meet deadlines.
• Be accountable for your accuracy, efficiency, timeliness, and completion of duties.
• Adhere to the company handbook policies at all times.
• All other duties as assigned.

Qualifications

• High School diploma or equivalent required.
• Knowledge of windows software applications.
• Possess a positive, can do attitude at work and on the floor.
• Possess good communication and customer service skills.
• Must possess good organizational skills, ability to handle multiple tasks simultaneously.