Post-Pay Payment Integrity Lead

Lyric; United States; On-site; USD 125,000 - 188,000; Full time

Job summary

Lyric is a trusted leader in healthcare decision intelligence, combining responsible AI with clinical, payment, regulatory, and policy expertise to deliver fast, auditable insights in real‑time claims workflows. The Client Engagement Manager (Post-Pay) leads discovery, requirements, and cross‑functional coordination from design through go‑live and beyond.

The role requires expert knowledge of post‑payment payment integrity, COB, data mining, DRG, coding or chart review, and strong client

Qualifications

• Minimum 7 years in healthcare payment integrity or related field.
• 5 years leading complex, client-facing healthcare implementations or workstreams.
• Expert knowledge of post-payment payment integrity (COB, data mining, DRG, coding or chart review).
• Ability to elicit, analyze, validate, and obtain approval for complex requirements.
• Willingness to travel ~20%.

Responsibilities

• Serve as the primary client-facing implementation lead for assigned payer clients.
• Lead discovery sessions, design reviews, and executive-ready updates.
• Build trusted relationships with client leaders, SMEs, and cross-functional teams.
• Set clear expectations, track decisions, and communicate changes promptly.
• Ensure requirements are aligned with contracted scope and business outcomes.
• Maintain authoritative implementation artifacts and documentation.

Skills

Client-facing

Facilitation

Written communication

Presentation

Relationship management

Negotiation

Issue resolution

Education

Bachelor's degree in healthcare administration or related field

Tools

Jira

Azure DevOps

Confluence

Job description

Lyric is a trusted leader in healthcare decision intelligence, combining responsible AI with clinical, payment, regulatory, and policy expertise to deliver fast, auditable insights in real‑time claims workflows. The Client Engagement Manager (Post-Pay) leads discovery, requirements, and cross‑functional coordination from design through go‑live and beyond.

The role requires expert knowledge of post‑payment payment integrity, COB, data mining, DRG, coding or chart review, and strong client