Post Entry Specialist

Livingston International; Town of Amherst (NY); On-site; USD 30,000 - 46,000; Full time

Job summary

Livingston International is seeking a detail-oriented professional to resolve regulatory errors for clients. Reporting to the Manager, Post Entry, you will address corrections, obtain documentation, and coordinate with Customs to ensure timely resolution.

Ideal candidates have familiarity with Customs Brokerage systems and MS Office, plus strong communication and analytical skills. Minimum 1 year of related experience and a High School/GED; Associates degree preferred.

Qualifications

• Experience with Customs Brokerage OS and MS Office.
• Post-entry summary claims or customs clearance experience is a plus.
• Ability to solve problems, handle high volumes, and meet deadlines.

Responsibilities

• Generate corrections to entries based on client and team requests.
• Communicate with Customs and Customers about corrections.
• Monitor corrections to secure refunds and resolve regulatory errors.
• Obtain supporting documentation and analyze situations for action.
• Develop written arguments for presentation to customs.

Skills

Customs software

MS Office

Post-entry claims

Problem solving

Communication

Attention to detail

Education

High School/GED

Associates degree

Tools

Customs Brokerage Systems

Job description

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Join Livingston and grow your career in the constantly changing world of international trade. Livingston is amarket leaderoffering customs brokerage, international trade consulting,complianceand freight forwardingservices aroundthe world. Livingston has over 3,000 employees at more than 90 key border crossings,sea ports,airports andother strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

JOB SUMMARY

Reporting to the Manager, Post Entry this position is responsible for resolving all regulatory errors on behalf of clients.

KEY DUTIES & RESPONSIBILITIES

• Generate corrections to entries based on client and team requests and work within deadlines set by Customs
• Work with Service Coordinators Teams to fix entry discrepancies Be able to communicate directly with Customs and Customers on corrections
• Closely monitor corrections made in order to receive needed refunds from Customs
• Manage and resolve all regulatory errors on behalf of clients.
• Obtain supporting or additional documentation.
• Analyze situation and determine best course of action.
• Develop written arguments for presentation to customs.
• Monitor process through to successful conclusion while keeping client, customs and other interested parties apprised of developments and ultimate outcome.
• Respond to additional duty assessments.

KNOWLEDGE & SKILLS

• Demonstrated experience in Customs Brokerage Operating Systems and Microsoft Office.
• Experience in post entry summary claims and/or customs clearance or other post entry functions is a definite plus
• Proven ability to problem solve, handle large volumes of work and meet tight deadlines.
• Excellent communication, initiative and data analysis skills.
• Strong attention to detail

WORK EXPERIENCE – MINIMUM REQUIRED

1 year of experience

EDUCATION

Required: High School/GED or equivalent

Preferred: Associates Degree or post-secondary education

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Customer First Focus

Business Acumen and Straight Talk

Agility

Inclusion and Collaboration

Accountability

Leading and Developing

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is21.63-33.41 USD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better a what we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexualorientation, genderidentity, or national origin.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.