Client Data Analyst

Livingston International; Town of Amherst (NY); On-site; USD 26,000 - 40,000; Full time

Job summary

Livingston International is seeking a Client Data Analyst to ensure client information complies with regulations and is accurately recorded in our systems.

You will set up accounts in CRM, review POA documents, maintain client data, secure signatures, and support data quality initiatives in a fast-paced, collaborative environment.

Qualifications

• Excellent written and verbal communication skills.
• Ability to accurately record data and maintain data integrity.
• Ability to work independently under tight deadlines and prioritize tasks.
• Professional image and strong interpersonal skills.

Responsibilities

• Set up accounts in CRM in accordance with regulations.
• Review customer power-of-attorney documents.
• Validate pricing and other required documents.
• Maintain existing customer data such as name, address, and billing details.
• Secure required signatures and ensure availability of documents.
• Identify data-related problems and assist in resolution.
• Maintain high-quality data across systems.

Skills

Attention to detail

Data entry

Time management

Communication

Teamwork

Education

High School diploma or GED

Tools

Salesforce

Job description

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Join Livingston and grow your career in the constantly changing world of international trade. Livingston is amarket leaderoffering customs brokerage, international trade consulting,complianceand freight forwardingservices aroundthe world. Livingston has over 3,000 employees at more than 90 key border crossings,sea ports,airports andother strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

JOB SUMMARY

The Client Data Analyst is responsible for ensuring that client information is compliant with regulations and is accurately recorded in the system(s) by creating, modifying, or inputting information into client records.

KEY DUTIES & RESPONSIBILITIES

• Set-up accounts in customer relationship management system (CRM) in accordance with Customs regulations
  • Review customer power-of-attorney documents
  • Validate pricing and other required documents
• Maintain existing customer account data include: name and address changes, client billing routing details, and rates
• Secure required signatures and ensure the availability of required documents
• Work closely with colleagues to try and identify data related problems and assist with resolving them.
• Ensure high quality data is collected and maintained.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

• Excellent written, verbal and listening skills
• Ability to accurately record data
• Ability to work independently under a tight schedule
• Ability to prioritize workflow
• Ability to reflect a professional company image
• Strong interpersonal and communication skills (oral and written)
• Tech savvy and experience with Salesforce.com is preferred

WORK EXPERIENCE – MINIMUM REQUIRED

3 years of related experience

EDUCATION

Required: High School/GED or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Business Acumen and Straight Talk

Inclusion and Collaboration

Customer First Focus

Leading and Developing

Agility

Accountability

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is18.83-29.09 USD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexualorientation, genderidentity, or national origin.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.