Position Management & Workforce Governance Lead

Hbcu Connect, Llc; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid vacation

Paid sick leave

Paid holidays

Job summary

Truist Financial Corporation in Charlotte/Atlanta area seeks a senior professional to govern position management and staffing costs across FTE/CW, ensuring funded demand alignment and portfolio affordability.

The role partners with Workforce Strategy, Portfolio Team, Risk and Finance; requires 10+ years in business operations and strong governance experience in a large financial services environment.

Qualifications

• Bachelor's degree or equivalent education, training, and work-related experience.
• Minimum of 10 years of relevant experience in business operations or related professional roles.
• Extensive knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Oversees cross-functional, complex technology projects.
• Identifies, designs, and implements advanced process and technology improvements to enhance operational workflows.
• Collaborates with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals.
• Monitors, analyses, and reports on key performance metrics to drive continuous operational improvements.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, risks, and strategic improvement plans to executive stakeholders.
• Provides project leadership, mentorship, and development opportunities to team members and junior professionals.

Skills

Project leadership

Cross-functional collaboration

Process improvement

KPI reporting

Risk management

Mentorship

Education

Bachelor's degree

Advanced degree

Tools

Microsoft Office

Job description

Truist Financial Corporation in Charlotte/Atlanta area seeks a senior professional to govern position management and staffing costs across FTE/CW, ensuring funded demand alignment and portfolio affordability.

The role partners with Workforce Strategy, Portfolio Team, Risk and Finance; requires 10+ years in business operations and strong governance experience in a large financial services environment.