POS Systems Lead & IT Support Coordinator

Moody Gardens; Galveston (TX); On-site; USD 52,000 - 55,000; Full time

Job summary

Moody Gardens in Galveston, TX is seeking an MIS POS Systems Coordinator to administer and optimize our Point-of-Sale systems across admissions, food & beverage, and related operations.

The role leads a team of POS technicians, provides training, and collaborates with multiple departments to meet business objectives, project timelines, and operational requirements; strong PCI compliance knowledge is preferred.

Qualifications

• 3+ years of experience supporting POS systems or hospitality technology.
• Supervisory or team leadership experience.
• Experience with payment processing and PCI compliance.

Responsibilities

• Administer and support POS systems for admissions, F&B, and related ops.
• Install, configure, maintain POS hardware and software; troubleshoot peripherals.
• Manage payment processing and merchant services; ensure security/compliance.
• Monitor system performance; minimize downtime and coordinate upgrades.
• Lead POS support team; provide training and performance feedback.
• Develop and maintain technical docs and end-user training materials.
• Provide end-user training and cross-department support.

Skills

POS systems

Team leadership

PCI compliance

Education

Associate's or Bachelor's in IT/related

Tools

POS hardware/software

SQL databases

Job description

Moody Gardens in Galveston, TX is seeking an MIS POS Systems Coordinator to administer and optimize our Point-of-Sale systems across admissions, food & beverage, and related operations.

The role leads a team of POS technicians, provides training, and collaborates with multiple departments to meet business objectives, project timelines, and operational requirements; strong PCI compliance knowledge is preferred.