POS Project Manager: Remote & On-Site Rollout Leader

Socket.dev; Boone (NC); On-site; USD 90,000 - 125,000; Full time

Job summary

ECRS is seeking a Project Manager to oversee project management services for Point-of-Sale rollouts, ensuring efficient customer implementations and alignment across Sales, Deployment, Support, Services, Development, and Marketing.

You will coordinate all installation activities for new and existing customers, including on-site and remote management, database setup, credit card processing, register area preparation, networking and power management, and schedule regular status meetings.

Qualifications

• Two-year degree or equivalent prior experience.
• PMP Certification a plus.
• Planning and project management experience.
• Self-starter / self-motivated.
• Excellent oral and written communication skills.
• Extremely strong organizational skills.
• Strong understanding of timeline commitments and deliverables.
• Ability to manage multiple priorities with the flexibility to meet changing needs.

Responsibilities

• Organize introductory meetings with the Sales Executive and customer to understand and review the project once a signed contract and deposit are received.
• Work with assigned customer accounts to determine goals and objectives.
• Create and assign project issues with clear goals and target dates for each implementation task.
• Create ECRS Support Desk issues as needed and monitor communication until resolved during installation.
• Schedule and coordinate meetings with customers with agendas and action steps.
• Coordinate with Deployment and Inventory to stage equipment per customer requirements.
• Assist with documenting customer requirements for new product enhancements.
• Work with Development and Sales to prepare estimates and specifications and manage timelines.
• Manage phased rollouts for multi-store sites with on-site visits and training.
• Schedule onsite/remote resources to meet the implementation schedule and report weekly.
• Conduct post-implementation project summary meetings with customers.

Skills

Project management

Communication

Organization

Self-starter

multitasking

Education

Two-year degree or equivalent

Business or IT courses

Job description

ECRS is seeking a Project Manager to oversee project management services for Point-of-Sale rollouts, ensuring efficient customer implementations and alignment across Sales, Deployment, Support, Services, Development, and Marketing.

You will coordinate all installation activities for new and existing customers, including on-site and remote management, database setup, credit card processing, register area preparation, networking and power management, and schedule regular status meetings.