Field Advantage On-Site Project Manager

GritHR Solutions, LLC; Kingsport (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

GritHR Solutions, LLC is seeking a Project Manager for new business and IT rollouts. This role requires managing the project lifecycle for multi-site retail and quick serve restaurant launches. Responsibilities include ensuring timely project delivery, coordinating with various stakeholders, and managing technology deployments including POS systems.

Qualifications include at least 3 years of project management experience and hands-on experience with technology rollouts. Strong organizational skills and the ability to communicate effectively across teams are essential.

Qualifications

• Minimum 3 years of project management experience, preferably in multi-site new business launches, retail or QSR rollouts, or IT implementations.
• Hands‑on experience managing technology rollouts in retail/QSR environments including POS systems and related technologies.
• Strong documentation skills with the ability to produce clear project artifacts.

Responsibilities

• Lead project delivery across budget, schedule, and scope.
• Develop and maintain project proposals with timelines and success metrics.
• Coordinate with vendors and field technicians to ensure timely technology installations.

Skills

Project Lifecycle Management

Multi‑Site Rollout Management

Stakeholder Communication

Budget & Scope Control

Risk Management

Team Leadership

Strategic Analysis

POS System Deployment

Camera & Surveillance Infrastructure

Network Rack Build‑Out

Retail & QSR Operations

Vendor & Field Tech Coordination

Cross‑Functional Collaboration

Project Documentation

Process Flow Development

Runbook Creation

Post‑Launch Review

Job description

Project Manager – New Business & IT Rollouts

The Project Manager leads the planning, coordination, and delivery of new business and IT rollout initiatives across multi-site, multi-technology environments — on time, within scope, and on budget. This role owns the full project lifecycle and serves as the central driver of launch execution, cross-functional alignment, and organizational readiness as new retail and quick serve restaurant (QSR) locations are brought to market.

Core Responsibilities

• Own project delivery across budget, schedule, and scope — flagging risks early and realigning plans when needed.
• Develop and maintain project proposals covering objectives, timelines, resource requirements, and success metrics.
• Set and track milestones across multiple concurrent site rollouts; manage unforeseen delays and recalibrate schedules and stakeholder expectations.
• Build and execute project communication plans with consistent status updates to staff and stakeholders.
• Lead new business rollouts from initiation through go-live, ensuring full operational readiness across all impacted teams and locations.
• Manage end-to-end multi-site IT rollouts including the deployment and commissioning of POS systems, camera and surveillance infrastructure, network rack builds, and supporting technology across retail and QSR environments.
• Coordinate with vendors, field technicians, and internal teams to ensure technology installations are delivered on schedule and to specification at each site.
• Maintain and manage multi-site rollout schedules, ensuring sequencing, dependencies, and site-readiness requirements are clearly tracked and communicated.
• Conduct strategic analysis across all project phases to ensure on-time, on-target completion.
• Collect and synthesize project data to produce accurate and actionable status reports across all active sites.
• Assemble and lead cross-functional teams, assigning clear individual responsibilities and accountability.
• Evaluate operational and technology options; lead cost-benefit analysis for major business and infrastructure investments.
• Create and maintain comprehensive project documentation including project charters, site-specific deployment guides, process flows, runbooks, equipment configurations, lessons learned, and post-launch reviews.
• Ensure all project artifacts are organized, version-controlled, and accessible to relevant stakeholders throughout the project lifecycle.
• Perform additional duties as assigned in support of departmental and organizational objectives.

Qualifications & Requirements

• Minimum 3 years of project management experience, with demonstrated experience in multi-site new business launches, retail or QSR rollouts, or IT implementations
• Hands‑on experience managing technology rollouts in retail and/or QSR environments — including POS systems, camera/surveillance systems, network rack infrastructure, and related technologies
• Proven ability to manage multiple concurrent site deployments across geographically distributed locations
• Proven command of project management frameworks, methodologies, and best practices (PMP, Agile, or similar a plus)
• Strong documentation skills — ability to produce clear, structured project artifacts including site deployment guides, runbooks, and equipment configuration records for both technical and non‑technical audiences
• Exceptional organizational and time management skills with the ability to manage complexity across multiple sites and technology streams simultaneously
• Strong personal accountability in decision‑making and team leadership
• Collaborative leadership style with the ability to rally vendors, field teams, and internal stakeholders around a shared rollout plan
• Analytical mindset with the ability to anticipate site‑level and program‑level challenges before they elevate

Key Skills & Technologies

• Project Lifecycle Management
• Multi‑Site Rollout Management
• Stakeholder Communication
• Budget & Scope Control
• Risk Management
• Team Leadership
• Strategic Analysis
• POS System Deployment
• Camera & Surveillance Infrastructure
• Network Rack Build‑Out
• Retail & QSR Operations
• Vendor & Field Tech Coordination
• Cross‑Functional Collaboration
• Project Documentation
• Process Flow Development
• Runbook Creation
• Post‑Launch Review

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.