POS Analyst

Flexton Inc.; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Flexton Inc. in Atlanta, GA is seeking a versatile Technology Operations professional to support IT operations, business analysis and project coordination.

The role involves handling data across stakeholders, vendors, and operational reporting with emphasis on accuracy and timely delivery. The ideal candidate brings 2–5 years in tech operations or related fields, strong Excel and BI skills, and demonstrated ability to communicate with executives and technical teams.

Qualifications

• Strong analytical and problem-solving abilities.
• Advanced Excel skills and proficiency with PowerPoint, Word, Outlook, and Power BI.
• Experience using ServiceNow, Jira, Confluence, or similar tools.
• Ability to organize, analyze, and summarize large volumes of operational data.
• Strong written and verbal communication skills with attention to detail and follow-through.
• Ability to communicate effectively with executives, vendors, franchisees, operators, and technical teams.
• Ability to manage multiple priorities, deadlines, risks, and action items independently and collaboratively.

Skills

Excel

Power BI

PowerPoint

Word

Outlook

Communication

Stakeholder mgmt

Executive communication

Tools

ServiceNow

Jira

Confluence

SQL (basic)

Job description

Only W2

Location: Atlanta, GA

Experience

• 2 to 5 years of experience in technology operations, IT support, business analysis, or project coordination.
• Experience supporting multiple stakeholders in a fast-paced environment.
• Experience working with vendors, ticketing systems, and operational reporting.
• Restaurant, retail, hospitality, or franchise technology experience preferred.

Knowledge, Skills, and Abilities

• Strong analytical and problem-solving abilities.
• Advanced Microsoft Excel skills and proficiency with PowerPoint, Word, Outlook, and Power BI.
• Experience using ServiceNow, Jira, Confluence, or similar tools.
• Ability to organize, analyze, and summarize large volumes of operational data.
• Strong written and verbal communication skills with attention to detail and follow-through.
• Ability to communicate effectively with executives, vendors, franchisees, operators, and technical teams.
• Ability to manage multiple priorities, deadlines, risks, and action items independently and collaboratively.

Preferred Qualifications

• Experience supporting restaurant technologies such as Digital Menu Boards, Drive-Thru Timers, Headset Systems, Point of Sale systems, order aggregation platforms, kitchen display systems, or mobile ordering technologies.
• Experience with ServiceNow, Jira, Power BI, SQL for basic reporting queries, and project management methodologies.