Portfolio Operations Administrator

Total System Services; Alpharetta (GA); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company in payment technology solutions seeks an experienced technical implementation specialist to drive the success of their SaaS projects. This role involves configuring Planview modules, performing data conversions, and ensuring effective solution delivery while engaging with technical teams and stakeholders.

Benefits

Medical, dental, and vision care

Paid time off

Retirement and investment options

Recognition programs

Charitable gift matching programs

Qualifications

• 5+ years relevant experience in software implementation, system integration, or SaaS deployment.
• Hands-on experience with Planview or similar PPM platforms preferred.
• Familiarity with resource management and capacity planning.

Responsibilities

• Leads technical implementations and data conversions with enterprise-wide tools.
• Develops specifications, implementation plans, and integration solutions.
• Ensures data integrity and manages issue resolution during transformations.

Skills

Software Implementation

Data Integration

Problem Solving

Analytical Skills

Education

Bachelor’s Degree in Computer Science

Tools

SQL

MS Excel

Planview

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Executes technical implementations and data conversions of varying size and complexity with enterprise-wide PPM transformation tools. Develops technical specifications, implementation plans, data migration strategies, and integration solutions. Performs detailed analysis of requirements to configure and optimize Planview modules. Responsible for ensuring data integrity, managing issue resolution, and supporting post-implementation evaluation. Engages with internal technical teams and stakeholders to support successful solution delivery.

What Part Will You Play?

• Leads the executing, controlling, and reporting of the most complex and unique conversion/integration implementation efforts within the specific goals of building and delivering a particular product(s)..

• Configures Planview modules (e.g., portfolio, strategies) based on technical and business requirements.

• Translates solution specifications into system configurations and process flows using Planview tools and APIs.

• Performs data mapping, transformation, and validation for conversions involving multiple accounts and product lines.

• Develops and maintains detailed technical documentation, including configuration logs, transformation logic, and implementation runbooks.

• Utilizes Planview’s integration framework to enable data exchange with external systems via file transfer, APIs, or middleware.

• Tracks technical issues, resolutions, and metrics using Planview analytics and reporting features; supports proactive risk identification and mitigation.

• Supports testing and validation efforts, including system, regression, and user acceptance testing, to ensure accurate Planview functionality post-deployment.

• Adheres to defined change control processes for project assets such as requirements, configuration specs, and documentation.

• Communicates system-level risks and dependencies to technical leads and stakeholders to support delivery milestones.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Business Systems, or related field

• 5+ Years Relevant Experience in software implementation, system integration, or SaaS deployment

Preferred Qualifications

• Hands-on experience implementing or configuring Planview or similar PPM platforms

• Strong proficiency with SQL, MS Excel, and Planview analytics/reporting tools

• Familiarity with resource management, capacity planning, and financial forecasting within a portfolio.

• Understanding of agile, hybrid, and waterfall methodologies.

• Experience with API integration and enterprise data migration

• Familiarity with MS Project or other project tracking software

What Are Our Desired Skills and Capabilities?

• Technical Skills – Strong understanding of SaaS architecture, data mapping, and system integration practices

• Analytical Skills – Ability to interpret complex datasets and align them with application configurations

• Problem Solving – Capable of diagnosing and resolving issues in multi-system environments

• Documentation – Skilled in maintaining technical documentation and version control throughout implementation

Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

This position is eligible to be considered for remote hiring anywhere in the USA.

#LI-Remote

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].