Portfolio Lead, Messaging

Dentsuaegis; United States; Hybrid; USD 126,000 - 150,000; Full time

Benefits offered by this job

Remote flexibility with in-person coll

Hybrid in-office days

Comprehensive benefits

Job summary

Dentsuaegis in the United States is seeking a senior delivery leader to supervise a portfolio of digital messaging programs. You will balance client needs, team capacity, quality, and profitability while guiding cross‑functional teams and escalating when needed.

You’ll translate complex requirements for business and marketing partners, manage scope, resources, and financial performance, and mentor colleagues.

Qualifications

• Six to eight or more years in marketing program or project management, or technology, focused on digital marketing delivery.
• Bachelor’s degree and hands-on experience with an enterprise messaging platform such as Salesforce Marketing Cloud/Next, Adobe Campaign/Journey Optimizer, or Braze.
• Experience coordinating project or development teams and managing client-facing relationships.
• Strong written, verbal, and presentation skills, with the ability to communicate across technical and non-technical groups.
• Excellent organization and ability to manage competing priorities without compromising accuracy or quality.
• Willingness to travel up to 10–30% as business and client needs require.

Responsibilities

• Oversee program scope, deliverables, resource planning, capacity, and financial performance across a portfolio of accounts.
• Guide delivery teams and work with discipline leads on quality checks and process improvements.
• Coordinate digital execution and translate complex requirements into clear direction for business and marketing partners.
• Work with day-to-day client contacts to resolve program issues and maintain strong working relationships.
• Identify delivery challenges early, recommend solutions, and partner with senior leaders on escalations.
• Support the growth and development of colleagues, including junior team members.

Skills

Marketing program management

Client relationships

Cross-functional collaboration

Education

Bachelor’s degree

Tools

Salesforce Marketing Cloud/Next

Adobe Campaign/Journey Optimizer

Braze

Job description

Role overview

Lead day-to-day delivery across a portfolio of digital messaging programs, balancing client needs, team capacity, delivery quality, and project profitability. You’ll guide cross-functional teams, clarify obstacles, improve processes, and help maintain continuity when issues need escalation. Performance is assessed through client and employee satisfaction, project effectiveness, process improvement, and profitability.

Responsibilities

• Oversee program scope, deliverables, resource planning, capacity, and financial performance across a portfolio of accounts.
• Guide delivery teams and work with discipline leads on quality checks and process improvements.
• Coordinate digital execution and translate complex requirements into clear direction for business and marketing partners.
• Work with day-to-day client contacts to resolve program issues and maintain strong working relationships.
• Identify delivery challenges early, recommend solutions, and partner with senior leaders on escalations.
• Support the growth and development of colleagues, including junior team members.

Requirements

• Six to eight or more years in marketing program or project management, or technology, focused on digital marketing delivery.
• Bachelor’s degree and substantial hands‑on experience with an enterprise messaging platform such as Salesforce Marketing Cloud/Next, Adobe Campaign/Journey Optimizer, or Braze.
• Experience coordinating project or development teams and managing client-facing relationships.
• Strong written, verbal, and presentation skills, with the ability to communicate across technical and non-technical groups.
• Excellent organization and ability to manage competing priorities without compromising accuracy or quality.
• Willingness to travel up to 10–30% as business and client needs require.

Benefits and work setup

• Remote flexibility with regular in-person collaboration. Employees within commuting distance of designated hubs may be expected to work in an office two or three days per week; occasional office attendance may apply elsewhere.
• Annual salary range of $125,500–$150,000. Benefits include medical, vision, and dental coverage, life and disability insurance, retirement savings, paid time off, holidays, sick leave, and parental leave.