Portfolio Credit & Collections Specialist

FERGUSON; Madison (WI); Presencial; USD 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

Paid time off

Dental, vision

Descripción de la vacante

Ferguson, a Fortune 500 company, seeks a Credit Specialist in Madison, WI to manage a portfolio of process-focused customers and national accounts. You will monitor invoices, address delinquent payments, and enforce credit policies to protect cash flow and minimize losses.

The position requires 1–5 years in credit, proficiency in Microsoft Office, and strong customer relations skills. Salary ranges from $21.63 to $32.45 per hour with bonus eligibility and comprehensive benefits.

Formación

• 1–5 years of experience in credit management or similar roles.
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).

Responsabilidades

• Manage customers optimizing a wide variety of credit and collection functions.
• Monitor invoice status and root cause issues.
• Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
• Maintain consistency between credit and collection activities and the organization’s overall customer relations strategy.
• Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
• Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
• Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
• Support enterprise business and sales objectives through efficient performance of job responsibilities.

Conocimientos

Credit management

Customer relations

Negotiation

Herramientas

Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

Descripción del empleo

Ferguson, a Fortune 500 company, seeks a Credit Specialist in Madison, WI to manage a portfolio of process-focused customers and national accounts. You will monitor invoices, address delinquent payments, and enforce credit policies to protect cash flow and minimize losses.

The position requires 1–5 years in credit, proficiency in Microsoft Office, and strong customer relations skills. Salary ranges from $21.63 to $32.45 per hour with bonus eligibility and comprehensive benefits.