Strategic Credit & Collections Specialist

Ferguson Enterprises, LLC; Madison (WI); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health

Dental

Vision

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Parental leave

Associate discounts

Community involvement

Job summary

Ferguson Enterprises, LLC in Madison, Wisconsin, is seeking a Credit & Collections Specialist to optimize cash flow by managing customer accounts and applying credit policies. You will monitor invoices, resolve delinquencies, and collaborate with sales to protect customer relationships while minimizing losses.

1–5 years in credit management and strong Microsoft Office skills are required. Pay ranges from $21.63 to $32.45 per hour, with bonus eligibility and company benefits.

Qualifications

• 1-5 years of experience in credit management or similar roles.
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).

Responsibilities

• Manage customers optimizing a wide variety of credit and collection functions.
• Monitor invoice status and root cause issues. Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
• Maintain consistency between credit and collection activities and the organization\'s overall customer relations strategy.
• Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
• Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
• Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
• Support enterprise business and sales objectives through efficient performance of job responsibilities.

Skills

Credit management

Microsoft Office

Tools

Microsoft Office

Job description

Ferguson Enterprises, LLC in Madison, Wisconsin, is seeking a Credit & Collections Specialist to optimize cash flow by managing customer accounts and applying credit policies. You will monitor invoices, resolve delinquencies, and collaborate with sales to protect customer relationships while minimizing losses.

1–5 years in credit management and strong Microsoft Office skills are required. Pay ranges from $21.63 to $32.45 per hour, with bonus eligibility and company benefits.