Portfolio Community Association Manager (Bilingual)

FirstService Residential; Orlando (FL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Comprehensive medical plans

401k with company match

Paid time off and holidays

Job summary

A property management company based in Kissimmee, FL seeks a Community Association Manager to lead on-site operations. This role involves managing relationships with departments, overseeing projects, and ensuring contract compliance. Candidates should have 3+ years in property operations and a Bachelor's degree. The position offers a competitive salary between $65,000 and $70,000 annually along with comprehensive benefits including medical, dental, and 401k plans.

Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction.
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM).
• Ability to work with sensitive and/or confidential information.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team while maintaining standards of excellence.
• Act as liaison to ensure quality service is delivered.

Skills

Property Operations

Hospitality

Construction

Critical thinking

Interpersonal skills

Leadership

Education

Bachelor's degree in business or related field

State of Florida certification for Community Association Management (CAM)

Tools

Microsoft Office

Outlook

Windows

Job description

FirstService Residential provided pay range

This range is provided by FirstService Residential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $70,000.00/yr

Job Overview

As a Community Association Manager, you’ll be responsible for leading our entire on‑site operation. They effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Your Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills & Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction
• Bachelor’s degree in business or related field
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.

Physical Requirements

• Ability to lift up to 50lbs following appropriate safety procedures.
• Must be able to stand, sit, walk, and occasionally climb.
• Ability to respond to emergencies in a timely manner.
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).

Supervisory Responsibilities

• Yes

Schedule

Monday - Friday, 8:30am - 5:00pm, On Call for Emergencies

What We Offer

As a full‑time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$65,000 - $70,000 annually

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing and Sales

Location

Kissimmee, FL