Porter/Housekeeper

Tewv Brits; Town of Porter (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking motivated Porter/Housekeepers to join their team. This role involves providing essential cleaning and catering services to ensure a safe and welcoming environment for patients and staff. Candidates should be passionate about patient care, possess strong attention to detail, and have experience in cleaning and portering. The position requires flexibility, as shifts may include nights and weekends. Join a dedicated team committed to improving mental health care and making a positive impact in the community.

Qualifications

• Experience in portering and cleaning duties is essential.
• Knowledge of Health & Safety and COSHH regulations is required.

Responsibilities

• Provide cleaning and catering services to maintain a safe environment.
• Interact compassionately with patients and promote a positive image.

Skills

Attention to detail

Effective communication

Time management

Safe cleaning techniques

Education

Food Hygiene Certificate Level 2

Numeracy and Literacy to Level 2

NVQ Level 2 in Portering or Housekeeping

Job description

Tees Esk and Wear Valleys NHS Foundation Trust

To provide cleaning and catering services as part of a team, to office, patient and communal areas within the Trust.

To interact compassionately with patients and carers at all times. Patients have a range of mental health conditions or learning disabilities.

To show commitment to and participate in quality improvement activities.

To promote at all times a positive image of people with mental health conditions and learning disabilities.

To promote at all times a positive image of Hotel Services and the wider Trust.

You must have the Right to Work in the UK to be successfully appointed. Please note, this role does not meet the eligibility criteria for sponsorship under the Skilled Worker visa; the Trust cannot offer sponsorship for this role.

Main duties of the job

We require friendly, positive, organized, and motivated individuals to work as Porter/Housekeepers within the Trust's Hotel Services Team.

Porter/Housekeepers are responsible for providing and maintaining cleaning and catering services to office, patient, and communal areas within the Trust, ensuring a clean, safe, and supportive environment for staff and patients.

You should be passionate and enthusiastic about patient care, working in a multi-professional team, thinking on your feet, and showing empathy. You should be committed to continuous improvement.

The post is based at West Park Hospital and requires working shifts, including nights, weekends, and bank holidays.

You should be highly motivated, reliable, flexible, and willing to work at short notice, with opportunities for extra hours.

Experience in cleaning duties, use of chemicals and equipment is essential. Catering and food service experience is beneficial, along with a passion for high standards of customer service.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York, and Selby.

Our teams work in partnership with patients, communities, and partners to provide education, prevention, crisis, and specialist care, helping the people of our region feel safe, understood, and cared for.

We nurture recovery, listen to those in our care, and work collaboratively with patients, families, and carers for better mental health.

We are committed to innovative approaches to improve wellbeing and connect with communities to ensure mental health care reaches areas that need it most.

Our goal is to ensure everyone in our region has access to the mental health care they need to lead their best lives.

Job responsibilities

Please refer to the attached job description and person specification for detailed information to ensure you meet the role criteria before applying.

Person Specification

Qualifications

• Food Hygiene Certificate Level 2 (to be completed within 12 months)
• Numeracy and Literacy to Level 2 ITQ Level 2
• NVQ Level 2 in Portering or Housekeeping

Experience

• Experience in portering
• Experience in use of cleaning materials and equipment
• Experience working or volunteering in a mental health or learning disabilities environment
• Experience cleaning in a hospital environment

Knowledge

• Knowledge of Health & Safety and COSHH
• Knowledge of National Standard of Cleanliness
• Knowledge of deep-cleaning procedures
• Knowledge of Patient-Led Assessment of the Care Environment (PLACE)
• Understanding of confidentiality

Skills

• Ability to follow protocols and instructions
• Attention to detail in all tasks
• Safe, efficient, and effective cleaning techniques, including use of motorized equipment
• Effective verbal and written communication skills
• Time management and prioritization skills

Disclosure and Barring Service Check

This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required to identify any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust