Porter - Global Imports BMW

Sonic Automotive; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Service Greeter/Porter to enhance customer experience at their busy service facility. In this dynamic role, you'll be the first point of contact for customers, greeting them with a friendly demeanor and ensuring efficient vehicle traffic flow. Your responsibilities will include managing service appointments, maintaining a clean environment, and ensuring customer vehicles are handled with care. Join a supportive team that values your professional growth and offers competitive compensation and benefits. This is a fantastic opportunity to kickstart your career in the automotive industry with a company that prioritizes employee success and satisfaction.

Benefits

Comprehensive Training

Competitive Compensation

Unparalleled Benefits

Team-Based Approach

Qualifications

• Must be able to greet customers and assist with service traffic flow.
• Ability to perform duties safely and maintain a professional appearance.

Responsibilities

• Greets customers and directs them to the appropriate service personnel.
• Maintains clean service drive area and assists with parking vehicles.

Skills

Customer Service

Safe Driving

Attention to Detail

Professional Appearance

Education

High School Diploma

Tools

Vehicle Key Tags

Job description

Porter - Global Imports BMW in Atlanta, GA at Sonic Automotive

Location: Interstate North Parkway East Southeast 500
Atlanta, GA 30339

Job Type: Other

Experience: Associate

About

At Global Imports BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience while maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
3. Controls service traffic flow, parking and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
4. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
5. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
6. Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
7. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
8. Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt.
9. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
10. Makes key tags for vehicles.
11. Maintains a professional appearance.
12. Performs other duties as assigned.
13. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
14. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
15. The requirements listed are representative of the knowledge, skill, and/or ability required.
16. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
17. All applicants must be authorized to work in the USA.
18. All applicants must perform duties and responsibilities in a safe manner.
19. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

It's time to make the most important move of your career. From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.