Porter

Twin Pines; New York (NY); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) Retirement Plan

Paid Time Off & Holidays

Job summary

Twin Pines, a fast-growing property management firm in New York, is looking for a Porter to maintain the cleanliness and appearance of communal areas and vacant units. The ideal candidate will ensure the property is well-presented and safe while providing excellent customer service to residents.

This role includes responsibilities in cleaning, reporting issues, and assisting in overall property management efforts. Comprehensive benefits package includes medical coverage, paid time off, and professional development opportunities.

Qualifications

• Ability to follow directions and manage tasks independently.
• Commitment to cleanliness and safety.

Responsibilities

• Maintain cleanliness of common areas and vacant units.
• Report maintenance issues promptly to supervisors.
• Address resident questions in a professional manner.

Skills

Knowledge of cleaning agents and equipment

Attention to detail

Customer service

Education

High School Diploma or equivalent

Job description

Twin Pines is a fast-growing, full‑service property management firm redefining multifamily living across New York City from market‑rate communities to large‑scale affordable housing portfolios. We operate some of the city’s most complex and impactful assets, that have helped shape neighborhoods.

Our team works at the intersection of performance, compliance, hospitality, and resident experience. We partner with sophisticated owners and institutions, giving our professionals exposure to high‑level strategy while staying close to the day‑to‑day operations that drive real results.

We leverage cutting‑edge technology, data analytics, and best practices, offering our team the tools, structure, and career pathways of a national platform while maintaining the agility and entrepreneurial spirit of a New York‑focused firm.

At Twin Pines, you won’t just manage properties, you’ll solve complex challenges and grow alongside a leadership team that values accountability, innovation, and opportunity.

Role and Responsibilities Overview

The Porter is responsible for maintaining the cleanliness, appearance, and overall condition of the property’s common areas, grounds, and vacant units. This role supports leasing and resident satisfaction by ensuring the community is well presented, safe, and ready for occupancy at all times.

Cleaning & Unit Preparation

• Clean and maintain property common areas, including lobbies, hallways, stairwells, elevators, laundry rooms, restrooms, offices, and model units on a defined schedule
• Clean vacant apartment units in preparation for marketing, showings, and occupancy
• Ensure business offices and shared spaces are clean, organized, and professional in appearance
• Maintain the overall exterior appearance of the property, including sidewalks, driveways, parking areas, dumpster enclosures, exterior hallways, and public spaces
• Perform routine trash and debris removal throughout the community
• Support seasonal upkeep, including snow removal and basic landscaping tasks as needed

Operational & Team Support

• Report maintenance issues, safety concerns, or hazards promptly to the Maintenance Supervisor or maintenance staff
• Assist with inventory control of cleaning supplies and equipment
• Support maintenance and operations teams with additional tasks as assigned

Safety & Resident Interaction

• Follow all safety procedures and proper use of cleaning agents, tools, and equipment
• Address resident questions or concerns in a friendly, professional manner
• Maintain a high standard of customer service while working in resident‑facing areas

Qualifications

• Knowledge of the safe use of cleaning agents and equipment
• Ability to follow directions, manage tasks independently, and complete work on time
• Strong attention to detail and commitment to cleanliness and safety
• Willingness to follow all company safety policies and procedures
• Prior experience cleaning multifamily residential or commercial buildings is helpful, but not required

Education & Experience

• High School Diploma, GED, or trade, technical, or vocational training
• Some related experience is helpful; equivalent practical experience is welcome

Work Environment & Physical Requirements

This role operates across both indoor and outdoor environments, including offices, common areas, residential units, and property grounds. The position regularly requires moving between buildings and working outdoors in varying weather conditions.

• Ability to stand and walk for extended or continuous periods
• Ability to ascend and descend stairs, ladders, and step stools
• Ability to lift, carry, push, pull, or move objects weighing up to 25 pounds
• Ability to work indoors and outdoors in varying weather conditions
• Ability to operate standard office and cleaning equipment as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits their needs.
• Flexible Spending Accounts (FSA) Pre‑tax accounts available for eligible healthcare and dependent care expenses.
• 401(k) Retirement Plan Opportunity to contribute to a tax‑advantaged retirement plan to support long‑term financial planning.
• Paid Time Off & Holidays Competitive PTO program, including paid holidays, vacation, and sick time.
• Commuter Benefits Pre‑tax commuter benefits available for transit and parking expenses.
• Professional Growth & Development Exposure to complex, high‑impact work within affordable housing, with opportunities to grow leadership skills and deepen regulatory and operational expertise.
• Mission‑Driven Work The opportunity to make a meaningful impact by supporting affordable housing communities across New York City.

Benefits offerings and employee contributions may vary by plan and are subject to change.

For individuals hired to work in New York, Asset Living is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of New York and includes the range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; etc. We would not anticipate that the individual hired into this role would be near the top end of the compensation range, but that decision will be dependent on the facts associated with each specific individual’s relevant experience for the role. A reasonable estimate of the range is below.

New York Pay Range

$17 - $18 USD

Equal Employment Opportunity Statement

As set forth in Twin Pines’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.